1-Tom-Plumber

I'm glad I gave these guys a call when I went into my utility room and heard a spraying noise and felt the tropical humidity of the burst thermal tank of our water heater system. Anthony came within about thirty minutes of the call, and he took the time to teach us all the things that were wrong with our setup. You don't know what you don't know! Grateful for experts who take the time to explain and teach. I felt like I could trust what he was telling me. Hard to know always what to do in an emergency, but we felt good about his assessment and plan and price for it all. And within about two hours, all was repaired and rearranged for the better. He also patiently explained other things we might do on our own or have him do later if we want. He personally sent me before and after pictures. Now we know a thermal tank needs changing, a water heater needs yearly draining, and things to do to get closer up to code in our special aging house. Appreciate the quick and professional and friendly service.

Erik came promptly and helped out so much! I have no experience with this kind of stuff, and he explained things very well, which was helpful for me! One thing was that the caulking looked like it had a little hole, and I’m not sure he would have caught it, so I’d just double check those things a few mins after. That being said, he came back before leaving and fixed it, which was awesome! He also taped over the holes cut in the drywall, which was much appreciated. Thanks for the prompt same-day service!

Anthony and Frankie came and took care of a pipe issue in our home. They were very friendly, informative and helpful. Our issue was taken care of promptly and we will call on them again and look forward to working with 1Tom Plumbing on some renovation projects in the near future!