1st American Plumbing, Heating & Air

Be Careful with These Guys — Seriously! I called for a quote to fix a small gas leak on my backyard fire pit. They sent a quote and said to sign it if I wanted the work done. I never signed it because I was still getting another quote. Less than 24 hours later, they showed up unannounced while I wasn’t there and started doing the work without permission. When I called to sort it out, they came back—and left my yard wrecked, even leaving an uncapped gas line. That’s not just sloppy, it’s dangerous. Super unprofessional, zero accountability, and honestly scary that they think this is acceptable. ⚠️ Watch out before hiring them!

Via Google

1st American plumbing is the best experience I’ve ever had with any vendor in Utah, and I will recommend them to everyone. My pilot light went out on my water heater and I couldn’t get it back on. After watching many “how to” YouTube videos I realized this was a job for a professional. I called 1st American really early and Matt answered the phone (first good sign that an actual PERSON answered and not an automated answering machine!) Matt talked with me about what I had already tried and scheduled a technician who arrived at my house at 9:00am on the dot. I think it’s a very cool feature that they send you a text message with a photo of your repair person and a biography of their experience right when they arrive. My technician Jon was so kind, polite and incredibly knowledgeable. He had parts sent over for the repair, and had everything wrapped up promptly. Pricing was fair and reasonable, and I am SO glad to have found a reliable local company. Their number is saved in my phone and they’re my new go-to for anything plumbing or hvac.

Via Google

Johnny did an excellent job installing the water heater. The cost is reasonable, the installation is clean, and most importantly, Johnny is professional and friendly. I highly recommend 1st American Plumbing.

Via Google

Baeler was such a sweet, polite, professional guy. He worked very fast and did a great job installing our new toilet. 1st American is always top notch. I really appreciated them beating the other quotes I got.

Via Google

John was very punctual and communicative. He was friendly and good with my dog. John was educational and explained how things work. John went the extra mile. I had never used First American previously but they came recommended by a friend. I was impressed. They let me know all chargers and possible charges up front. Highly recommend.

Via Google

Be Careful with These Guys — Seriously! I called for a quote to fix a small gas leak on my backyard fire pit. They sent a quote and said to sign it if I wanted the work done. I never signed it because I was still getting another quote. Less than 24 hours later, they showed up unannounced while I wasn’t there and started doing the work without permission. When I called to sort it out, they came back—and left my yard wrecked, even leaving an uncapped gas line. That’s not just sloppy, it’s dangerous. Super unprofessional, zero accountability, and honestly scary that they think this is acceptable. ⚠️ Watch out before hiring them!

Via Google

I really like working with 1st American Plumbing! They provided reliable guidance to what was needed to have my house plumbing system working properly again, and took care of the issues very well. I am really satisfied with the work and the interaction I had with them (and not to mention that their price was very reasonable.) I DEFINITELY recommend them! Ask for Jon Stanger - he surely knows what he is doing! Thank you!

Via Google

I had an excellent experience with 1st American Plumbing Heating and Air. The team was professional, knowledgeable, and very responsive from start to finish. They arrived on time, explained everything clearly, and made sure the job was done right. The technician was friendly, efficient, and took the time to answer all my questions. My system is running better than ever, and I truly appreciate the honest service and attention to detail. I highly recommend 1st American Plumbing, Heating and Air to anyone looking for reliable HVAC service!

Via Google

I have had work done with them twice and they were great - detailed explanation of what happened to cause leak and did appropriate repair. Very prompt service and was the only place that actually had a person answer my call instead of an AI robot.

Via Google

I was very happy with the response time. Our Service Tech. Tyrell was outstanding! He took the time to explain everything and was very personable. I felt like the part was a little pricey, but I’m not a plumber. I’d specifically request Tyrell for any further service calls.

Via Google