24 Hour Rooter Connectionz Plumbing & Drain Cleaning

I had a super great experience today with this company and the hyro jetting service they provided. Jake made it super easy to get the job done extremely fast. Only one hour after I called they were at my house, as I urgently needed the help and within one more hour the hydro jetting was done which cleared my clogged drains. William then arrived and ran the camera done the drain to then provide me a full analysis of what happened and his insight was ultra valuation! Great guys, both very personal and chill. Would def hire again. Thank you!

Via Google

Devan was great, checked the furnace and A/C compressor and recommended preventative maintenance options to keep them running clean for years to come!

Via Google

Fransisco and Cesar came early am and installed our new furnace and central air, they were fast but extremely efficient, they were extremely professional. at the end of installation we were shown all the details of our new furnace and central air. The money spent was extremely expensive however to know it was done with care and professionalism and after care is a huge relief to me and my wife thank you boys.

Via Google

A year ago (Dec. 2024) we had a drain snaked by Connectionz. They came promptly but wanted to charge almost 10x what I paid previously with a different service . The snake the technician wanted to use was very small compared to what other services have used. He said there would be an additional charge to use a larger snake. Yesterday (Dec. 2025) my credit card was charged $209 for what Connectionz said was an "annual service contract". This "contract" was never disclosed nor was there a notice that my credit card would be automatically charged. I've requested that my information be removed from their system. They agreed to remove my information and refund my credit card, saying that the process would take 7-10 days.

Via Google

The cost of having a failed sake job that was told it went down 13 feet not able to clear it up, said there was roots in the line and possibly need to spend upwards to $25,000.00 to replace the line. Had a second company come in didn't charge to run a camera in the line this plummer said it was only about 4 feet and couldn't get past that point. What I spent for your service was absolutely ridiculous! Thank you for wasting my time and alot of money! I will not recommend or use your services ever again. An unsatisfied customer.

Via Google

I had a super great experience today with this company and the hyro jetting service they provided. Jake made it super easy to get the job done extremely fast. Only one hour after I called they were at my house, as I urgently needed the help and within one more hour the hydro jetting was done which cleared my clogged drains. William then arrived and ran the camera done the drain to then provide me a full analysis of what happened and his insight was ultra valuation! Great guys, both very personal and chill. Would def hire again. Thank you!

Via Google

Devan was very informative and did a thorough inspection of our furnace. He was able to explain where upcoming service would be needed and why. We appreciated his knowledge and expertise!

Via Google

I called 24 hour Rooter Connectionz because I flushed a cleaning brush down the toilet. They came out the same day I called. The two young men were cordial and I liked them right away, but they couldn't get the job done. I was charged $300 up front in cash or they wouldn't even start working. That should have been a red flag but I didn't recognize it as the first step in a fraudulent transaction. The second thing I ignored is that they were both dressed in street clothes, not plumbing clothes with a company nametag. They pulled the toilet and said they could see the end of the brush but they couldn't reach it. They also contradicted themselves later and said the brush might have gone out to the public sewer system which would be a huge job and very expensive. I admit I was very worried. Later I found out that's what the P-trap is for, to prevent something like a brush or toy to get into the public system but I was alone with them and in a vulnerable situation at the age of 73 and didn't know any better. After talking to their manager, John Jordan, they said I would have to get a new toilet because if they tried to remove the brush they could crack the porcelain. The cost of a new toilet with installation was $750. They casually told me I should probably replace the downstairs toilet as well, since it was older than 10 years and didn't have a lot of flushing power. The total bill was going to be $2100. When I told them I would have to call my husband and get his opinion and get back to them, they said I would have to make a decision in 10 minutes or the store would be closed for the day. Third red flag! We weren't ready to make that decision in such a short time, so we asked them if we could mull it over and get back to them tomorrow, They said they couldn't guarantee that price unless we acted immediately. 4th red flag! They left without giving me an invoice. 5th red flag. I had to ask for an emailed invoice and the only thing I got was a copy of the new toilet proposal. When I finally got an invoice the next day the it didn't make sense. Quantity Price Total 1.00 $223.63 $223.63 Member Savings $33.22 Sub-Total $299.00 Tax $0.00 Total Due $299.00 That night I looked up their company and found out they had multiple fines of up to $2000 for a period of four years for violation of doing business without a license. The next day we called Millcreek Plumbing and Jessie came over. We videoed the process of him pulling the toilet, looking in the P-trap for the brush with a hand-held mirror, and pulling the brush out in less than five minutes. Stay away from this company! I doubt very much the two young men who came to my house even had a plumbing license. The company is in the sales business, not the repair business. By the way, when I talked to John Jordan on the phone and told him about Jesse from Millcreek, he was extremely rude and defensive. He said lifting the toilet up again could have dislodged the brush! He wouldn't budge on any refund. I asked him what I paid $300 for and he said his employees work for a living.

Via Google

Your repair man was excellent. He mentioned things that should’ve been replaced a year ago and other things and we got them fixed today. Thank you for his help and his knowledge.

Via Google