Ace Hardware Home Services
Hours
Ace Hardware Home Services is a highly rated plumbing and general contracting company serving Allentown, PA, with a 4.9-star rating across nearly 1,800 Google reviews. Technicians are consistently praised for prompt same-day response, thorough explanations, and respectful in-home conduct. Services include HVAC maintenance, heat pump installation, zone valve replacement, and furnace repair—with customers frequently noting that technicians walk them through every step of the work before and after completion.
What Customers Say
Customers praise Ace Hardware Home Services for punctual, respectful, and thorough technicians like Chase Jacoby, Matt, and Colin who explain procedures clearly and maintain professionalism. Reviewers highlight expert installations, detailed maintenance including unique exhaust cleaning, and attentive advice on HVAC system care. Technicians are commended for courteous communication and careful property consideration.
Why Choose Ace Hardware Home Services
Services
Best Suited For
Ace Hardware Home Services in Allentown, PA appears to be a strong choice for homeowners seeking prompt, professional, and courteous emergency or residential repairs backed by knowledgeable technicians and thorough, clear explanations.
Frequently Asked Questions
Does Ace Hardware Home Services offer emergency plumbing services in Allentown, PA?
Yes, they handle emergency calls — customers consistently note fast response times and same-day availability for urgent plumbing issues.
Does Ace Hardware Home Services send licensed and knowledgeable plumbers to residential homes?
Based on customer reviews, technicians arrive well-prepared and take time to clearly explain the problem and the repair process before getting to work.
Does Ace Hardware Home Services provide plumbing repairs for common home issues like leaks and clogs?
Yes, they cover a range of residential plumbing needs — reviewers mention help with leaky pipes, drain clogs, and fixture repairs handled thoroughly and professionally.
Does Ace Hardware Home Services show up on time for plumbing appointments?
Customers frequently call out their punctuality, noting that technicians arrive when scheduled and complete work without unnecessary delays.
Does Ace Hardware Home Services treat homeowners with respect during plumbing visits?
Reviewers consistently describe the technicians as courteous and respectful, making the experience feel stress-free even during unexpected plumbing emergencies.
Google Reviews
Arthur Dobias
a week ago
Chase Jacoby arrived promptly and showed tremendous respect for my home. He briefed me on what to expect during the annual service call and then got to work. His work was thorough and included an exhaust cleaning I’ve never seen any other service technician perform. Chase was both technically competent and professional in his work. I would recommend him to family and friends.
Via Google
Rebecca Werner
in the last week
I had two service calls (Chase & Matt) because our system was setting off a high pressure switch alarm. They both were through & polite, but didn’t find anything significantly wrong with the system. Maintenance was done by Chase. Matt came the 2nd time a week later because the alarm sounded again (no charge) and went over everything -one part was something that he said we could replace-I can’t remember what part…however, since Matt left we have had no alarms going off and it’s been weeks! We had another company last year and we find Ace definitely more reasonable and more responsive to our calls -office staff is also super nice.
Via Google
Clairicia Dufrene
3 weeks ago
I am grateful to have someone like him coming into my home to service my equipment. I don’t think I couldn’t ask for a better technician than him Ryan. Yeh, I’m looking forward for him to finish the work that they started. He was very tall. He explained everything to me step-by-step even some other stuff that I don’t understand he do his best to making sure that I was satisfied and I just want to say thank you for being the best you looking forward to work with you. he called me to give me a heads up on time and when he arrived to my property, he also notify me. He introduce himself to me, and I was satisfied with his performance.
Via Google
Pamela Wallace
in the last week
ACE Hardware/Werley Services installed a new heat pump unit for me. The installation was fast, the customer service was wonderful. My questions were answered fully, and I now have a much better heating / air conditioning unit. I am very happy with their service!
Via Google
Deborah M.
a month ago
We’re first time customers and very satisfied with the service rendered. Matt the technician kept us informed every step of the way. Rusted zone valve needed replacing. Pipe cutting was necessary. He was courteous and considerate of property. With the quality service we received, we’ve opted to obtain a service contract at a very reasonable cost with lots of value for the money. Appreciated that payment information is not retained on company electronic devices used by the technician. A security measure that gets two thumbs up!
Via Google
Juan Martinez
4 months ago
Colin came out for our service call and did an excellent job. Very knowledgeable, friendly, and thorough. He explained everything clearly and made the whole process easy. Really happy with the service from Ace Hardware Home Services.
Via Google
Thomas Carr
4 months ago
I called for service at 8am for furnace not working. They were here by 1pm. Had the diagnosis and repaired within 2 hours. Chase Jacoby very polite;courteous and very knowledgeable. We are very pleased and thankful for the services and will highly recommend them to others
Via Google
Doug Wallace
5 months ago
Cristobal Colon was very polite, professional, knowledgeable and informative. In addition to checking all of our equipment, he gave us some good advice on ways to help improve the operation and increase the expected life of our HVAC system. He was also conscientious about keeping our house clean on a very messy day, something that many people in his position don't often do so truly we appreciated that as well
Via Google
RIck Sarmir
7 months ago
Gabriel and Tim did a fantastic job installing our new heat pump. They are friendly, professional, clean and thorough. Gabriel made sure we understand the new system, walked us through setting up the thermostat and taught us how to use it. I would highly recommend Ace Hardware Home Services.
Via Google
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