Ace Hardware Home Services

Chase Jacoby arrived promptly and showed tremendous respect for my home. He briefed me on what to expect during the annual service call and then got to work. His work was thorough and included an exhaust cleaning I’ve never seen any other service technician perform. Chase was both technically competent and professional in his work. I would recommend him to family and friends.

I had two service calls (Chase & Matt) because our system was setting off a high pressure switch alarm. They both were through & polite, but didn’t find anything significantly wrong with the system. Maintenance was done by Chase. Matt came the 2nd time a week later because the alarm sounded again (no charge) and went over everything -one part was something that he said we could replace-I can’t remember what part…however, since Matt left we have had no alarms going off and it’s been weeks! We had another company last year and we find Ace definitely more reasonable and more responsive to our calls -office staff is also super nice.

I am grateful to have someone like him coming into my home to service my equipment. I don’t think I couldn’t ask for a better technician than him Ryan. Yeh, I’m looking forward for him to finish the work that they started. He was very tall. He explained everything to me step-by-step even some other stuff that I don’t understand he do his best to making sure that I was satisfied and I just want to say thank you for being the best you looking forward to work with you. he called me to give me a heads up on time and when he arrived to my property, he also notify me. He introduce himself to me, and I was satisfied with his performance.