Action Plumbing, Heating, Air & Electric

Great Service!!!! i called them and they sent someone out quick and my two water heaters We’re leaking. they installed two new Navien tankless water heaters instead of 2- 75 gallon tank water heater Also installed a halo water softener with a Moen emergency leak detection for my whole house.if you want your plumbing done right Definitely can count on action to take care of you. Highly recommend this company

Via Google

I thought this company was a reputable company. They come out & make you feel like they will do all they can to help you only to put you in more debt. We had a toilet replaced & and electrical panel that was replaced. When they left my refrigerator was not put on it's own outlet like it should have been before they left & there are very large spaces where they took out a much smaller panel. I understand that they do not do drywall, but this only makes it worse for me. Now I have these holes I can not afford to fix and a gouge in my new floor by the electrical panel. I am beyond livid. I will definitely tell all of Chandler, half of who I am related to, to not use your services. This job was jot done to my satisfaction. This company is very sneaky. At 1st it was a 15 year guarantee & then after all was said & done it is only a 10 year guarantee. DO NOT USE THIS COMPANY THEY ARE OUT FOR THEMSELVES & THE ALMIGHTY BUCK. I will also put this review on YELP.

Via Google

I am normally not one to do reviews on companies but since I have given them a year to fix the damage they’ve done to my home and they have not repaired it I will no longer keep my mouth shut. I keep getting harassing calls from them on a small balance that is owed. I told them I would pay that upon repair of my home but as long as it is not repaired I will not pay them. Someone stated down below that there is a lawsuit open which the owner said is incorrect. A quick google search says different. As I have posted in a screen shot above along with the damages to my home. I also did not ask for a restoration company they sent one in and that’s the bill they are trying to collect on but I’ve spoke to my insurance and they have been paid. They also charged me 14000 dollars to replace plumbing on about 800 sq feet that did not need or cost that much to be replaced. DO NOT USE THIS COMPANY. THEY OVERCHARGE AND USE SHADY BUISSNESS PRACTICES. Lesson learned steer away from these large corrupt companies. Also the majority of there workers are unlicensed. A quick google search will tell you that as well. Also the 24 hour restoration who does the mitigation is the same company. They put you on hold and you get to listen to a whole plumbing superhero story. So when they say they are a separate company that is B.S. Then when you call them out on it the guy stutters and is like oh I don’t know why it’s doing that. Don’t fall for there scams. Call a smaller business that is willing to take care of there customers.

Via Google

I’m not normally one to blast a company but I’m sick of this. Last week our water heater stopped working. The guys who came to do an estimate were totally cool. Explained the problem and fix and got us a good deal on a water softener. The guys who installed it were different. They dropped it down our stairs and put a hole in the wall, then tried to play off that they hadn’t. We asked them what they will do to make it right they gave us the manager’s phone number. They also turned off our AC during the install. That was fun to realize when my house was 82 degrees when I got home from work. The next day I tried to call twice. Got hung up on once without a greeting and then I’m assuming got blocked because the call doesn’t go through anymore. Called Action directly. 5 minute hold to be told manager was out. Asked for a call back. At the end of the business day I call again and get told I was put on the schedule for a repair the next day (no one told me!). Explained no one will be home and I need to schedule a time. 7 minute hold to be given another time I can’t leave work. Finally get on the schedule for Friday between 9-12. Today, 9-12 comes and goes. At 3:02 I call Action and they’re apparently calling me on the other line and leaving a voicemail saying the guy is ready to come. Sounds great, we’re home. 3:33 I’m getting a text “he’s pretty far out, do you still want him?” Yes. I went through all this effort to have you guys fix the problem you guys made. This has been a horrible experience. 4:18 I’m getting a text “sorry for the delay. I’ll tell him you still want him”. My husband’s size 16 shoe for reference on the size. If I had known this would be such a joke from customer service I would have fixed the hole myself. In fact, I would have found another service altogether if I had known this is how they treat new customers.

Via Google

Any Hour Water & Fire was absolutely amazing from start to finish. They were fast, professional, and incredibly knowledgeable with the problems in our home. They showed up quickly, explained everything clearly, and handled the entire process with care and urgency. The work was done thoroughly and efficiently, and they treated my home with respect the whole time. Communication was excellent and I truly felt like I was in good hands. I can’t recommend Any Hour Water & Fire enough!!! John went above and beyond.

Via Google

Action Plumbing Heating Air & Electric was one of the worst business experiences I’ve ever had. I hired them to replace hardware in my shower. While doing the work they broke a pipe to my shower. They left me without a shower for over a week and didn’t reply to my calls or text. When they finally answered my call they stood me up for the follow up appointments which meant I waited for them all day with no action. I rescheduled and finally they got my shower running, but they left a giant hole in my downstairs neighbors apartment. They said they would fix it, but the never did. I ended up having to pay another person to fix the ceiling. They also left cut marks in my tile to simply replace hardware and never fixed it! Stay clear AWAY from this company!

Via Google

I thought this company was a reputable company. They come out & make you feel like they will do all they can to help you only to put you in more debt. We had a toilet replaced & and electrical panel that was replaced. When they left my refrigerator was not put on it's own outlet like it should have been before they left & there are very large spaces where they took out a much smaller panel. I understand that they do not do drywall, but this only makes it worse for me. Now I have these holes I can not afford to fix and a gouge in my new floor by the electrical panel. I am beyond livid. I will definitely tell all of Chandler, half of who I am related to, to not use your services. This job was jot done to my satisfaction. This company is very sneaky. At 1st it was a 15 year guarantee & then after all was said & done it is only a 10 year guarantee. DO NOT USE THIS COMPANY THEY ARE OUT FOR THEMSELVES & THE ALMIGHTY BUCK. I will also put this review on YELP.

Via Google

We had a plumbing issue in our basement. I called Action Plumbing and they came out. They ended up busting concrete to fix about 12 plus feet of piping. At first we had a hiccup, but Daniel came out and took care of it. He is great to work with, very understanding and helped with anything we needed. I also want to thank Andy, Tyler, Spencer, Cache, Aaron and George for all their hard work. They all were amazing. I highly recommend them.

Via Google

DO NOT USE THIS COMPANY. These guys have over 130 employees and only 4 of them are licensed. They are being investigated by DOPL and Division of Consumer Protection. They are heavily commissioned so they took advantage of our desperate situation. Our AC unit unexpectedly went out and we were told that the condenser went out and would cost $5800 and were on back order for 2 weeks but that a new unit would be $6400 and could be installed next day. The technician, Tony then told us that because of the situation he was able to give us a $2,000 discount to get to the $6400. He said they offered free 18 month financing and so we ended up buying from them. Looking back I feel foolish for taking his word. Now I am being told that condensers are $2000 are the price gouging side of things and that it should have been more than half that price to replace the condenser. The 18 month financing was not disclosed as a GENERAC credit card, but only just that they would send us a statement and options for the payment plan. So I was surprised to see a credit card show up in the mail. They never left us with any documentation after they were done, which bad on my part for not checking that before they left. They also told us after the fact that they had to install gas sensors in our furnace room because of updated refrigerant standards (at least that’s what they told me) I don’t know if that’s true but I would have liked to know that an explosive gas was coming into my house and they needed to install a gas sensor to detect leaks and shut off the unit…. They also plastered their extreme difficult to remove stickers on everything they could see. Our breaker, our water heater, new ac, and even sticker right over the light diagnostic window on our furnace! I have reached out to them over 10 times with the same promise that they would get the documentation we were requesting. It took a week to get an invoice which showed that we got a 3 ton unit when in fact we were told we’d get a 3.5 ton unit. It also showed that they threw on their $223 service plan without our knowledge. When asked to get that membership refunded they denied it saying it was the reason we got a “discount”. When, the sales rep (technician) Tony was working with us he said nothing of a membership or that it was tied to the “discount” we got. These guys clearly push every small job to be google reviewed 5 stars to hide the big scams they run on people. It took us another week to get the description of work we needed for an issue we were working through with Rocky Mountain Power. Then it took them another week to get a technician to come out to our place to verify if they did install the correctly sized unit, thankfully. We consulted with family friend who was a small claims court judge and they said we would have a great case against them. Please if you like your sanity DO NOT TRUST THIS COMPANY

Via Google