Allen Family Plumbing & HVAC

A few years ago, I contacted Allen Family Plumbing & HVAC here in Casa Grande when I needed a new water heater installed and my old one removed. Jay was fantastic—he took time on the phone to go over all my questions and helped me understand if my installation would be straightforward or not. He worked around my busy schedule and was really flexible, even when I was running late to our appointment. Jay stayed in touch with me throughout my drive home, and when I finally arrived, he was still there, ready to get started. The installation went smoothly, and I was impressed by how friendly, professional, and knowledgeable he was. More recently, I needed to have my water heater drained. Evan came out and handled the job quickly and efficiently. He was very professional and even took a moment to give me helpful advice about replacing my toilets in the future. I really appreciate how reliable and honest everyone is—they always take the time to explain things in a way I can understand and never rush through the work. It’s not easy to find a plumbing company with such fair prices, dependable staff, and a personal touch. I trust them with my home, and I’ll definitely be calling again for any plumbing or HVAC needs. Five stars!

Via Google

The pressure line connected to my hot water heater burst at my home in Casa Grande. I tried reaching out to a few local plumbers but couldn’t get anyone to come out. When I called a plumbing company in the evening, they scheduled me for service the next morning. Jay and Evan, the plumbers, gave me a call before showing up right on time. They checked everything thoroughly, explained what needed to be done, and not only replaced the pressure line but also installed a new hot water heater for me. I’m really happy with the service—they were professional, friendly, and quick to get the job done. I would definitely recommend them if you need a plumber in Casa Grande.

Via Google

allen family plumbing & hvac did a great job checking out a bathtub leak at my place. todd and the crew took their time to find the problem and explained what was wrong in simple words. they gave me helpful advice and answered all my questions. later, i asked them to come back because another contractor had a different idea about the leak. they showed up quickly, used their cameras to double-check, and confirmed what they found before, which helped save me both money and hassle. they didn't charge me for coming out again, and were really patient showing me the photos and telling me what they saw. while they were here, they also checked out my water heater because i saw a warning light. they opened it up, cleaned it out, checked all the parts, and reset it for me. again, no charge, since nothing needed fixing. they explained everything clearly and made sure i understood what was going on. i really appreciate how honest and knowledgeable they are. it's great to have a trustworthy plumber, especially with the hot arizona weather and all the plumbing issues that come with it!

Via Google

I’ve called Allen Family Plumbing & HVAC for four different plumbing jobs at my home in Casa Grande: fixing a water heater thermistor, replacing the main water valve, clearing a garbage disposal backup, and repairing an outdoor spigot. Every time, Jay or Todd handled the work, and both really know their stuff when it comes to plumbing. It’s clear they’re experienced and get the job done right the first time. Scheduling is always simple, and the receptionist is friendly and helpful when setting up appointments. The team is prompt and works efficiently, which I appreciate, especially with how busy things can get in Arizona. While the service charge is standard, I always feel it’s worth it for the quality of work they provide. They focus on getting the repair done professionally, and that’s what matters most to me. After trying another plumber once for a faucet issue, I realized the difference in quality and service. I highly recommend this company for any residential plumbing needs in Casa Grande. You’ll get excellent workmanship and reliable service every time.

Via Google

Allen Family Plumbing & HVAC was recommended to me by my picky co-op board after I discovered a leak under my bathtub. The board is known for being hard to please, so I was a bit nervous about the whole process. Todd got back to me quickly with a fair estimate and kept in touch regularly by text. He arrived right on schedule and took care of the repairs just as promised, sticking to the original price. The whole experience was smooth and stress-free, and I’m glad I called in a professional plumber for help. I’m very satisfied and would definitely recommend their services to others.

Via Google

I bought a new dishwasher and needed a plumbing connection installed before it could be set in place. The team from Allen Family Plumbing & HVAC also put in a new faucet and sink sprayer while they were here, and they checked the water pressure issue I had been dealing with around the house. They explained everything in simple terms and found that the pressure reducing valve should be replaced to help the system work better and protect the plumbing. Jay and Evan were great to work with. They were polite, professional, and clearly knew their plumbing trade. They worked carefully, kept things neat, and made sure I understood what was going on with the water line, fixtures, and pressure problem. I appreciated their strong work ethic and how easy they made the whole service visit. I plan to use them again for the PRV replacement and would gladly recommend them to anyone needing reliable plumbing service.

Via Google

We reached out to Allen Family Plumbing & HVAC after another company missed our scheduled appointment. Honestly, I’m thankful things worked out this way because we ended up having a great experience. We were able to book an appointment just two days after calling. Evan and his coworker showed up right on time and were both friendly and professional. Their pricing was very fair—actually, the final bill was even lower than the estimate since they offer discounts for military and law enforcement. Even without those savings, their rates are among the best around. The last company we used charged us much more for the same septic tank service, so we were pleasantly surprised at the affordability this time. After finishing the job, Evan took the time to explain how we could best take care of our septic system. They even replaced the screws on our tank covers, which was a nice touch. The whole crew went the extra mile, and I really appreciate the honest and reliable service with no hidden fees. We’re glad to have found a trustworthy plumbing team we can count on for the future.

Via Google

I had an emergency plumbing problem at my home when the main sewer line backed up and started causing water to spread inside. I called for help, explained the issue, and was given a clear estimate over the phone, which really helped me know what to expect before the plumber arrived. The response was fast, and they were able to come out the same evening. The technician checked the blockage, explained the plumbing repair in simple terms, and showed me what was causing the problem. The toilet needed to be pulled and reset, and everything was put back correctly. The caulking around the base looks clean and professional. They worked carefully, respected my property, and cleaned up the area when the job was finished. I also appreciated that there were no surprise charges and the whole service felt honest, affordable, and efficient. It was a stressful plumbing situation, but the quick response, clear communication, and quality work made it much easier. I am very satisfied with the service and would call them again for any drain or sewer line issue.

Via Google

My water heater stopped working late at night. I reached out to a plumbing company early the next morning. Jay was very helpful and asked for my details, letting me know he’d try his best to help, even though I was a bit outside their usual area. Evan gave me a call by midday, and by the afternoon, I had a brand new water heater installed and working perfectly. The team really came through for me and showed great professionalism and care. If you need a plumber who delivers top-notch service and fair prices, I highly recommend this company.

Via Google