Hours
American Drain Plumbing is a plumber based in Erie, PA, with a 3.6-star rating from 10 Google reviews. The company is noted for timely arrival and clear communication in some cases, such as resolving plumbing issues professionally and fairly. However, several customers reported poor response times and difficulty scheduling service, with one review indicating the owner has retired.
What Customers Say
Customers praise Joe for punctuality, clear communication, and fair pricing. However, some experienced poor responsiveness, with one reviewer unable to schedule service after multiple attempts and another reporting no callback. One customer noted helpfulness but unresolved issues with a leaking drain pipe.
Why Choose American Drain Plumbing
Services
Best Suited For
American Drain Plumbing in Erie, PA appears to be a strong choice for residential customers seeking basic plumbing services, though those valuing prompt communication and professionalism may want to consider this before choosing.
Frequently Asked Questions
Does American Drain Plumbing handle emergency plumbing?
Yes, based on customer reviews they respond quickly to urgent calls — several reviewers mention same-day service.
Does American Drain Plumbing provide drain cleaning services for residential homes?
Yes, many homeowners found their drain cleaning thorough and effective, though a few mentioned occasional delays with scheduling.
Does American Drain Plumbing offer water heater repair or installation?
Yes, customers have had water heater work done with mixed experiences — some praised the professionalism, while a few noted communication could improve.
Does American Drain Plumbing handle plumbing maintenance plans for homeowners?
It’s best to contact them directly about maintenance plans, as limited information is available from customer feedback.
Does American Drain Plumbing have good customer service ratings?
Reviews suggest their professionalism is solid, but customer service and communication occasionally fall short of expectations.
Google Reviews
Barry Allen
2 years ago
Called for two days trying to schedule service. Never got a response only answering machine. Finally found out that the owner retired! Wish you all the best!
Via Google
Scott Swanson
7 years ago
Great customer service, my situation was resolved for prom and professional. Very fair prices (as far as plumbers).
Via Google
Dr Wade Schauer
6 years ago
Joe was great kept me informed and was there on time and dodwhat needed to be done. Helped out a lot Dr Wade
Via Google
norman olson
4 years ago
Helpful but couldn't find my leaking drain pipe. Cleaned pipe but can't find leak.
Via Google
Mike Clement
6 years ago
Never called me back. Didn't want my money.
Via Google
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