Battavio Plumbing Heating and Cooling

We engaged Battavio Heating and Plumbing for a plumbing inspection and PM contract, but the experience felt far more like a sales exercise than a service engagement. During the plumbing inspection, a simple sink sensor issue was flagged. When I asked for a quote, it came back at $500. I told the technician I would handle it myself. Despite that, the invoice later included an additional $80 “diagnostic” charge, which felt unwarranted given how straightforward the issue was. This was a basic sensor replacement that any competent plumber could have identified quickly. The HVAC side was worse. I emailed the assigned rep multiple times with no response. I eventually had to go through their corporate office just to get the first PM scheduled. Then, the morning of the scheduled PM, I received an email from the rep stating they could no longer honor the PM contract. The explanation shifted between the system being “more than expected” and not having the personnel to support it now, in a few weeks, or even months. If that’s the case, it’s hard to understand why they would enter into commercial PM contracts at all. Overall, this was a frustrating experience marked by poor communication, questionable billing, and a lack of follow-through. I would not recommend Battavio for commercial plumbing or HVAC work if reliability and professionalism matter.

Via Google

Huge shoutout to Batavio Plumbing for coming through during an emergency! Our boiler died Sunday night after a big snow storm, leaving us without heat or hot water. They were at our house by 8am Tuesday morning, and by 2pm our entire system was replaced. An amazing company and an absolute pleasure to work with!

Via Google

Dan from Battavio just serviced my HVAC system. He was very professional and respectful (first question he asked me was should he put boot shimmies on to protect my hardwood floors!). Quick, concise, and never once did I feel he was trying to gouge me for $/problems that didn't exist. I will use Battavio for all of my HVAC plumbing needs. Thanks to the Battavio Team and a special thanks to Dan.

Via Google

Battavio is the best. Riley has gone above and beyond to keep our system running! Best HVAC team around!!

Via Google

I met with Bill from Battavio back in late summer 2024 to talk about the potential of adding some level of cooling to my facility. I'm a local business owner for the last decade, and 9 of the last summers we've provided our services without air conditioning (or any temperature control in the warm months). After meeting with Bill and his team, I decided to wait and get a couple different quotes for options. As the seasons passed, I did more research on what I wanted and if it would fit my needs (for my business and my budget). I got additional quotes from other companies in the process too. Fast forward to late spring 2025 when I followed up with Bill and the Battavio team about moving forward with this project. We met a few more times, talked options, and ultimately I made a decision. Once I made my decision to move forward, within days Bill and his team took fast action to get the equipment ordered, requirements for my business done, and paperwork ready for my project and within days I had air conditioning. Thank you for your speed, professionalism through completion, and solid communication.

Via Google

Great gas furnace installation. On time as scheduled, informative as to the process and operation. Excellent follow-up for a minor change at no cost that was realized after the install. Thanks to Shawn and Tyler. Bill Hosier planned and executed hands-on from the quote to the last bolt installed. Plus he helped me with the PECO rebates and tax credit.

Via Google

Sean and Shane were our unstallers. They were polite, efficient and thorough. Bill was very helpful in the estimate and planning for our split unit installation. This company is much better than the one we previously used for HVAC service. Highly recommend.

Via Google

Glenn, Cass & Isaiah recently helped tremendously with our plumbing issues ! They were punctual, professional and very respectful ! They cleaned up and you couldn’t tell they were even there ! Highly recommend Battavia Plumbing and if your lucky enough to to get these techs you will be in good hands !

Via Google

Battavio did a fantastic job, our tech who came out to help us with our hvac, Reily, was extremely knowledgeable and friendly. I will definitely be a customer for life, thank you again!!

Via Google