Benjamin Franklin Plumbing

Initially, I was very satisfied with this company for a hot water heater they installed. I’m now trying to set up an appointment for “Ben Franklin maintenance plan“ I purchased when I bought my hot water heater, but there’s no answering of the phones, at all. I tried every phone number. I waited on hold multiple times during a two day period. I finally made an appointment online and they never showed. I received a confirmation text and email saying that they would be there but they never showed. They were great a few months ago, but I don’t know what happened to them, hence my very BAD review. Beware!! You probably wouldn’t be able to get a hold of them anyway.

Benjamin Franklin plumbing did an excellent job clearing out my plumbing clean out. My technician was very experienced and explained everything to me. He also educated me on the other systems at my home. I highly recommend Benjamin Franklin plumbing. Thank you for the great job. Also the office staff was excellent.

Justin was Awesome! Very helpful, worked hard, and was done in a timely manner. The cost was a bit more than we hoped, but the work came with a multiple year warranty so it's all good. We'll be using them for any and all plumbing needs from this point forward.