Benjamin Franklin Plumbing of Lancaster

Our garage started flooding at 4am as I was taking my wife to the airport. Turned off the water, drove her there, then came home and called Benjamin Franklin Plumbing and they said they’d be here today ASAP. They had someone on their way here by 10am the same morning, and by noon I had running water again. My technician, Matt, was my hero today. Nothing surprised him, he knew exactly where to look and what to do, and even unclogged the drain just because water was draining slowly. He was patient, informative, and clearly knew his stuff. That made me feel immediately confident, and he got it all done promptly and answered every question. Someone please give that guy a raise. Great service, great turnaround time, and a terrible Saturday that they turned into a grateful Saturday.

Via Google

Hector did a fantastic job! Replaced all copper lines, replaced all shut off valves, rerouted a few lines that were not in code, replaced main shut off valve coming in from the street, replaced kitchen faucet, installed a new garbage disposal unit. The list goes on! Now we have peace of mind with no worries on plumbing issues. GREAT JOB!!!

Via Google

Technician, Justin, very friendly, and knowledgeable of anything you asked him reguarding the problem we had today, was able to handle our problem and solve the situation with very good work done efficiently and professionally! Thanks for helping us today Justin, and have a good new year!, the new toilet looks great, great job! Well done!

Via Google

My plumbing issue was a 3 day project. Owen was first on site.. God bless anyone who has the pleasure of meeting him. Patience, kindness, thoughtfulness are all gifts he displays when talking to you about your problem. I then met Peyton, who saw my emotions and remained calm and professional. My project allowed me to meet Hector, Johne, Dante, and maybe one or two others. Everyone at this company makes you feel like you matter. They have a family program that I highly recommend everyone sign up for if you can. They truly make you feel like family. After resolving all my problems, my bill was pretty pricey, that would be my only complaint. However, Peyton blessed me even more by saving me money on the repairs. I am thankful to God that my plumbing, electrical and HVAC needs are all handled by this amazing company.

Via Google

Crew was very knowledgeable and courteous. I am very pleased with the work and how promptly it was done The guy that showed up at my house to give us the estimate and did the work I wanted to add his name Peyton Job well done. There was a problem with the ground, sinking in huge Sinkholes I called them nobody ever called me back so I called again. Somebody said they would return my call still to this day. No phone call. I would not recommend using this company ever again. They do great work but when something’s wrong, they don’t wanna fix what’s wrong or even call you back

Via Google

Needed kitchen and bathroom faucets replaced. Easy to schedule with a convenient time for installation. Jon the Service Tech was here within the window of time provided and performed a quick install and when completed ran through all that was done and the warranty in his work as well as the warranties of the faucet manufacturers. Very satisfied and Jon was very pleasant and easy to deal with. All are highly recommended!

Via Google

Matthew Stover came to my home today to replace a shower valve and install new hardware, and I couldn’t be more pleased with the experience. He was professional, courteous, and clearly knowledgeable about his work. Matthew took the time to complete the job efficiently while still paying attention to detail, and everything was finished in a timely manner. I especially appreciated his kind and respectful demeanor throughout the visit. He worked neatly, communicated clearly, and made the entire process smooth and stress-free. It’s always refreshing to work with someone who is both skilled and personable. I would absolutely recommend Matthew Stover to anyone in need of plumbing services and would gladly have him back for future work.

Via Google

Todd did a fantastic job when he came out. He explained the process of the work he was doing and was very thorough to ensure it was done correctly. They timely sent out a crew to dig up the pipe that was causing problems. Everyone was very kind and hard working. They were even careful to leave our sidewalk intact, when we had anticipated it being demolished.

Via Google

I had a Friday night plumbing problem. I called BFP and Joe was there in an hour. He was polite and honest, he worked till 9pm to get my shower valve replaced, added a new faucet kit! He interacted with my wife and 3 children in a friendly and thoughtful manor. I will certainly recommend him! 5s!

Via Google

Todd was extremely professional. He took the time to help me understand what the issues were along with the options for repair. I was completely comfortable with him and appreciative of the time that he took to help me understand what I needed to know about my drain issues. I would definitely recommend him

Via Google