Benjamin Franklin Plumbing of Phoenix, AZ

Pay for a monthly membership service fee and had a leak coming from our RO system. Wanted to charge $495 to replace this $2 quick-release part that took 5 minutes to do on my own, and that includes and a quick YouTube search. I can understand paying for expertise and specialized know-how, but this was just wrong. How can I trust you to give me a fair and reasonable estimate for any repair services. I’ll be looking for other companies next time there are any plumbing repairs.

We had an outstanding experience with Benjamin Franklin Plumbing! Daryl was professional, knowledgeable, and an absolute pleasure to work with. He took the time to clearly communicate the issues we were having and answered all of our questions. The team was incredibly prompt in bringing out the new hydrojet and completed the job efficiently and thoroughly. Daryl’s attention to detail, excellent communication, and friendly attitude made the whole process smooth and stress-free. We will definitely be using Ben Franklin Plumbing for any future needs and referring all of our family and friends. Truly top-notch service from start to finish

Benjamin Franklin came out to my house because my pipes were what they call hammering or clanking. This was the only reason to be there. The plumber looked at the pipes and water purification in my garage. He said he could redo the piping in the garage for about $6000. He also said he could put a new purification system in with an included water softener and redo the piping only in the garage for $16000. Remember my need was only pipes clanging. If I did the $16000 fix I would have to believe my pipe noise would be fixed. I said no and had another plumber come the next day. The pipe noise was for 3 weeks very concerning thinking a pipe could burst. The second plumber took one minute to tell me the problem and the fix was $197.00 period. My problem was fixed. Imagine my spending $16000 and still hearing the noise. Benjamin would be on the spot giving me excuses with me having spent a rediculous amount of money. It should be obvious to you the reader that expecting a reasonable price for plumbing from Benjamin will never happen. Don’t waist your time. Remember my fix cost me $197.00.