Benjamin Franklin Plumbing of Pittsburgh
Hours
Benjamin Franklin Plumbing serves Pittsburgh homeowners and businesses with a 4.9-star rating across more than 600 Google reviews. Technicians handle a range of work—from water heater repairs and gas line fixes to drain clogs and fixture installations—with customers frequently noting fast scheduling, clear upfront pricing, and knowledgeable staff who explain the work before starting. Whether the job is straightforward or complex, the company has built a reputation for getting Pittsburgh residents back up and running quickly.
What Customers Say
Customers praise Benjamin Franklin Plumbing of Pittsburgh for their promptness, professionalism, and thorough communication. Reviewers highlight technicians like Colin, Sam, and Lucas for knowledge, efficiency, and friendly service, often handling complex issues and explaining work clearly. One negative review criticizes a damaged valve repair and additional charges.
Why Choose Benjamin Franklin Plumbing of Pittsburgh
Services
Best Suited For
Benjamin Franklin Plumbing of Pittsburgh appears to be a strong choice for residential customers seeking fast, friendly, and professional emergency plumbing services with transparent pricing and knowledgeable technicians.
Frequently Asked Questions
Does Benjamin Franklin Plumbing of Pittsburgh handle emergency plumbing calls?
Yes, they respond to emergency situations, and customers frequently highlight fast response times and same-day availability when urgent issues come up.
Does Benjamin Franklin Plumbing of Pittsburgh offer upfront pricing before starting work?
Based on customer reviews, technicians explain costs clearly before any work begins, so there are no surprises on the final bill.
Does Benjamin Franklin Plumbing of Pittsburgh provide residential plumbing services?
Yes, they focus on residential plumbing needs — homeowners in the Pittsburgh area report getting help with everything from leaks and drain issues to water heater problems.
Does Benjamin Franklin Plumbing of Pittsburgh send knowledgeable technicians?
Based on customer reviews, the technicians are consistently described as professional and well-informed, able to diagnose problems accurately and explain the work in plain terms.
Does Benjamin Franklin Plumbing of Pittsburgh have good reviews for quality of work?
Yes, customers regularly praise the quality of repairs and the friendly, professional attitude of the team — repeat customers are commonly mentioned in reviews.
Google Reviews
April Leggs
a week ago
Colin was great. Very personable, quick, and efficient. He fixed the gas issue for my stove and then went out of his way to help me get my new fridge from my porch into my kitchen. He was great. I have had him before when we use Benjamin Franklin for my work as well. Hats off to Colin.
Via Google
Ed Connor
3 months ago
Sam was terrific. He was very friendly, knowledgeable and skillful. He fixed our hot water tank and added an expansion tank to relieve the water pressure. All of this was done very quickly and at an unbelievably low price. We feared the worst (a new water heater) and we were very pleasantly surprised!
Via Google
Lindsey Denny
4 months ago
Benjamin Franklin is our go-to plumbing company for a reason. Our home has had some very complex plumbing needs since we purchased it and they have been able to resolve every single one. We know we can trust them for jobs both large and small and we appreciate that they take the time to educate young homeowners like ourselves who know little to nothing about plumbing. We most recently worked with Collin who was very kind, efficient, and punctual. We really appreciate that when the company had a cancellation they offered to finish work on our home sooner rather than later. Always nice to get stuff crossed off of the to-do list!
Via Google
Sharon Hollein
a month ago
Kevin was able to send out 2 guys to work on the clog that was outside of my house and causing me not to be able to flush or use any water. I would have had to wait over the weekend if he did not take the time to help me out. Great service.
Via Google
John Williams
a year ago
Remodeling some office space & needed new faucets and the toilet reset. Benjamin Franklin Plumbing quickly got me on the schedule. Lucas was here today and an hour or so later was on his way. All looks and works great! Thanks for helping on my project!
Via Google
Mike Jones
3 months ago
Estimate for utility sink removal and replacement did a great job of breaking down the work entailed and the price point for each. Easy to understand. He was on time. Installation went great. There was a small leak detected in one of the parts. Quickly got a new part and fixed at no extra cost. Colin did a great job of all the work requested over the past several days.
Via Google
Veronica Lasovsky
a month ago
I am very happy with the quality of the service and professionalism of John F. While he looks very young, he demonstrated old-school customer service level and expertise, explaining everything in simple terms, making sure I understood what he was going to do, the cost, the process, and everything in between. Such a contrast with a competitor company who canceled my appointment’s on the day of service without telling me and not even apologizing for the mess up. Highest praise to Benjamin Franklin plumbers!
Via Google
Arah Katz
2 months ago
We had a great experience with Ben Franklin Plumbing. They came out quickly to provide an estimate, and their pricing was very competitive. Even on short notice, they were able to get us scheduled promptly. The job was completed sooner than expected, and they handled all of the township requirements, which made the process so much easier for us. We were very pleased with their service and will definitely use them again in the future.
Via Google
Christina Culley
3 weeks ago
Lucas was great. He was right on time, did very thorough work, explained everything he was doing and answered all of my questions. I definitely recommend these guys!
Via Google
Tim Raley
4 months ago
Felt dishonest. Called them to repair a pinhole leak; the technician they sent out broke a valve while repairing the pinhole leak and they insisted that they charge me for the extra work to repair the valve (even though the technician admitted he'd broken it). They initially told me there was a $60 visit fee that would be automatically taken off if I had them do the repair; their office also tried insisting that I pay the extra $60 fee and "didn't know anything about removing the charge". The technician they sent kept insisting that rather than repairing the pinhole leak that we should get a whole-home water filtration system. I told him I appreciated the information but he kept shoving the upsell. Left a really bad taste in my mouth.
Via Google
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