Black Diamond Experts, Electric, Plumbing, HVAC

Well, we had a job to reroute pipes for outdoor water spigot which involved cutting pipes and capping, finding a new way to pipe to the outside. Plus received a new toilet. Our house was built in the early 1940's so we have old stuff. I am detailed oriented and had many questions once the work was started after receiving the quote. (I think the price was definitely fair). I appreciated the receptivity of Luiz father of Santiago who both came as the plumbing duo warriors. Luiz, I hope that's how to spell his name, stopped what he was doing and explained / answered my questions. He was in no rush and looked me in the eyes. A genuine person. I had so many questions which he answered and was detail oriented. I've had other house repairmen who really don't want you to bother them. Santiago, of the duo, was a quiet worker with a great smile. It's a great opportunity for him to work along side his father and learn a valuable trade. The one glitch is my husband has told someone in the office which type of toilet we wanted and somehow that information didn't get transmitted to Luiz or Santiago.They just went back to the store to get the correct toliet. No big deal. I'm actually surprised how quick things were accomplished . I thought it would take two days but this was done in half a day. Tell's you how much I know. Daren's presence as a field supervisor was a nice touch. I learned a lot from him, he really didn't need to take time for, but he did. Job well done. Thank you.

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This is two reviews in one: First, Ryan fixed our electrical in December. We had several issues and he fixed them all in one shot for the same, very reasonable price. He was pleasant and funny and great to talk to. Will definitely ask for him next time. Second, Jaden just did our HVAC tuneup. He did a great job for an extremely reasonable price and gave us several options for services with zero pressure. He had excellent ideas for how we can extend the life of our system and improve our internal air quality. Would definitely use these two awesome service technicians in the future.

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My wife and I had Ryan give us a quote for and electrical upgrade for our garage and service pnl. The quote was fair and included a military discount! We had a 200 amp service replacing the 35 y/o 100 service. Aside from that we had two EV outlets installed along with a few 120v dedicated outlets for a frige and freeze dryer Brad, the lead and Jackson (Jack) were awesome and did a fantastic job! Every Q or issue was answered and taken care of quickly. Great work guys!

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Black Diamond/Any Hr HVAC Service was completed by 2 amazing Techs, Luiz and Joe!!! These 2 outstanding HVAC techs reorganized my system in my attic and added a few installation items to open up the airflow in my home. The improvement of this installation was pretty significant and i am so very grateful for their expertise and how they took their time to make sure that everything worked properly and perfectly!!! These 2 gentleman definitely know their craft!!! And i have to mention, Caleb another tech who advised me to consider this add on was pretty awesome to!!! And lastly, Garrett, their boss, was at my home as well making sure everything worked perfectly, and showed me how much he cared about this delicate project!!! Thank Ms. Mariah for all of your help m’am for sending me out OVER TOP PRO’s for this project! Last and definitely not least , Justin, another great tech came over Christmas Eve to adjust a few things on my HVAC!!! Everyone over at One Hr/Black Diamond is 100% dedicated to their craft!!!

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Highly professional and very comfortable having them in our home! All of the techs were very punctual, honest and wore boot covers to keep my home clean. Skylar and Lucas were awesome at replacing our furnace and AC unit. They walked me through everything and took pictures as they went along. They were friendly and answered all of our questions, and were also very mindful and thorough in their work. We're so glad to have gone with Black Diamond!

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Needed a few things fixed & updated- EVERYONE we interacted with AMAZING!! Spencer was great when he diagnosed problem, Luis Sr. & Luis Jr. were the techs - helpful, professional, & did fantastic job(cleaned up everything after)!! Daren also explained everything in layman's terms so I could understand- very patient & also explained the membership plan the company offers for maintenance- saves $$ in the long run- also love that the guarantee work & products they use!! Nice to know we are protected by Black Diamond Experts!!

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Had a phenomenal experience with Black Diamond, namely with Daniel, an HVAC technician. He was outstanding from start to finish. He was incredibly friendly, professional, knowledgeable, and genuinely cared about providing exceptional service. It’s rare to come across someone who not only knows his craft so well, but also clearly takes pride in his work and treats customers with respect and sincerity. Daniel took the time to thoroughly explain every issue he identified in a way that was easy to understand, and he made sure all of our questions were answered. He was extremely detail-oriented and didn’t just fix the obvious problems—he went above and beyond to uncover and address a couple of additional issues we didn’t even know existed. It was clear he wasn’t looking for a quick fix; he wanted to make sure everything was done properly and that we received the best possible outcome. He did an exceptional job and made sure we were completely satisfied before he left. I would highly recommend both Daniel and Black Diamond without hesitation.

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My water heater’s pilot light wouldn’t ignite after 30 minutes of failure, so I called Black Diamond Experts. Within two hours, a plumber named Ryan arrived at my house to assist. He was incredibly informative and patient, even with my kids’ silly questions. I was able to observe his work, which taught me how to reignite the pilot light in case it goes out again. Once the pilot light was lit, Ryan explained the issue clearly. He then drained the water heater and explained what we should look for when the water is draining. After everything was done, he collected payment and left. The process was smooth, and the price was fair considering the quality of service. Thank you for your help Black Diamond Experts!

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Some of the best service I’ve ever had from a service provider. Amazing communication. Explained what they were doing. And explained how much it could be at each stage of the process clearly. Super polite. Chris absolutely crushed it! So helpful and let me ask him some other questions not about my drain. Will use them for everything moving forward.

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