Blue Best

So pleased to leave this review for the install of a tankless water heater. Marty promptly responded to my inquiry, gave me a highly competitive bid right out of the gate, and made a site visit shortly thereafter. I initially reached out to Black Diamond Experts. The BD bid was shocking, over $10,500 for the same brand water heater. Rocky and Nick did the entire install. Very competent, affable professionals, they did an excellent job. No shortcuts, copper fittings (not plastic) all around. It makes sense that BlueBest won Best of State recognition. They performed well above my expectations. Their business model is first-rate and they clearly respect and appreciate their customers. Best service I have received in many years, will use BlueBest for all my HVAC needs going forward. Note: black plastic elbow fitting in second pic from earlier water softener install.

Via Google

My house was remodeled before I bought it, & I’ve slowly had to fix bad wiring, sloppy plumbing, & a furnace install that doubled as a trash bin. When my furnace died, I knew it was time for a full comfort overhaul: whole-home air filtration & humidifier, a gas tankless water heater, water purification, & reverse osmosis for my sink. Utah’s hard water was making me ugly by wrecking my skin & hair, & winter inversion made my asthma miserable. I spent an entire week getting bids for this big, complex project. Each company had a different take. Lowe’s was professional but the brands they offered didn’t seem like the best value. Costco’s partner, Superior, was the biggest letdown. Didn’t really inspect the system or ask the right questions, & their recommendations felt expensive & disconnected from what my home needed. Western & Larsen were professional w/decent bids. My neighbor had done a major remodel moving her furnace from a crawlspace to the attic, all done by Blue Best. She raved about Nick & his team & told me not to skip a bid from them. Marty from Blue Best immediately stood out from everyone else & quickly became my favorite. Incredibly knowledgeable, thorough, & kind. My dirt crawlspace isn’t exactly fun to work in, but he went in anyway & took detailed measurements. He noted uninsulated ductwork, poor drainage slope, & even drywall chunks & Tupperware inside the blower compartment-so yes, I had been breathing through construction leftovers for 6 yrs.He designed a new system with a high-efficiency heat pump, 4-inch filter, gas tankless water heater, whole-home purification, &reverse osmosis. He explained rebates &tax credits that make high-efficiency systems cost about the same as mid-range ones. I also loved his honesty about the humidifier-he said adding one in an uninsulated crawlspace could freeze & cause issues, so he advised waiting to see how the new system performs first &we can revisit.Saving me money for other projects. Blue Best handled everything-permits, rebates, &inspections-made the process seamless. Tami was communicative, organized, & kept me updated with text messages & clear arrival times. What I expected to take a week was finished in just TWO days. Annette has been great too, keeping me updated on permits &inspections. Day 1 was HVAC installation with Nick, Rocky, & Kasey-the dream team!My neighbor had bragged about Nick’s skill on her attic conversion, &now I understand why. Rocky & Kasey are just as impressive; together they’re three experts balancing each other’s strengths & double-checking every detail. They relocated my AC/heatpump, ran new copper lines, cleaned up years of bad installation work, removed and took away all the old equipment, professionally installed the new systems, & left everything spotless. Day 2 was R.O. Plumbing & water heater installation with Rocky again, plus Shawn & Alma. The mix of experience was perfect-Shawn clearly leads with decades of expertise, Alma & Rocky worked with precision & teamwork. They removed my old water heater, engineered venting for the new tankless gas system, installed the purification setup, & made sure my reverse osmosis line also feeds my fridge ice maker for clear ice. They worked long hours, stayed positive, & left the space immaculate. And still took the time to walk me through the basics of my systems and what to look out for. Every person I worked with-Marty, Tami, Nick, Rocky, Kasey, Shawn, Alma, & Annette-was incredibly professional, caring, & clearly proud of their work. They didn’t oversell, rush, or leave a mess. Their employees seem happy & properly supported. My home finally feels evenly heated, the air feels fresh, my skin looks better, & my asthma hasn’t acted up once.If you’re collecting bids, save yourself the time & start w/ Blue Best. Whether your project is simple or complicated like mine, you’ll be in excellent hands. Take advantage of a top-efficiency system for nearly the same cost as a mid-range one with rebates/credits before they expire this year. THANK YOU, Blue Best-I truly appreciate you all! 😊

Via Google

Rocky, Kyler, Britton, and Riley were phenomenal. Besides being knowledgeable they’re also very cool people. They were efficient and communicative during the entire install process(we got a new heat pump and furnace.) Thank you Dallin for not sitting on my couch for over 2+ hours trying to win me over like some other companies. It was refreshing! Marty, it was also good talking with you- I appreciate the honesty and willingness to answer all my questions. Overall we are so happy! Can’t wait to be warm lol Best of luck to all of you!

Via Google

Blue Best did an amazing job installing our water conditioning system and RO for drinking water. The difference in water quality is unbelievable. We’ve never experienced water this good—our skin feels noticeably smoother, and the drinking water is honestly addicting. The taste is incredible, with absolutely no floaters. Shawn Powell and Carson Powell were fantastic to work with—on time, clean, professional, and great communicators throughout the entire install. Everything was done efficiently and with real attention to detail. I would recommend Blue Best in a heartbeat. They’ve never let us down, and this experience just reinforced why we trust them.

Via Google

To our recollection we have never posted a negative review, but our experience with Blue Best warrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home’s layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Via Google

I had very old and complicated furnace and AC units and had talked to several HVAC companies about them over the last 2 years. It wasn't until I called Blue Best and talked with Diego that I knew I would get great service. Marty Sloot came out and talked with me about pricing and gave me the best deal!! The very next day, Elias Rogel, Brady Hoskins, and Rocky Hebert came and took out my old units and installed the new ones. They were all professional, knowledgeable and extremely hardworking, while also have great senses of humor. They paid close attention to the small details that would have been easy to overlook. They really take pride in their work. They spent a grueling 12 hours on my project and didn't slow down for a moment. I absolutely loved the bios that were sent on each person I interacted with and it was a genuine pleasure getting to know them. I can't speak highly enough about this company, the all female ownership, and the employees.

Via Google

Roger diagnosed our HVAC system and found that it was frozen. He then, explained the caused of it and how we can avoid the problem in the future. Roger was thorough with his work and made sure we were satisfied with everything before he departed. If you want annual tune ups and affordable deal, sign up with Blue Best. You're HVAC system will thank you!

Via Google

Update 2/3/2026: I decided to use BlueBest again for plumbing concerns and again had a fantastic experience. I had a leak in a bathroom faucet and was able to schedule easily in a few days. The technician, Alma, did a full plumbing inspection and found that my main water pressure reducer had also gone bad. He was very honest about what he found in around my house, clearly explained my options and the cost, and then did the requested work in a very timely and professional manner. I seriously recommend BlueBest to all of my friends. :) Original review: I had a great experience with the BlueBest team from start to finish. Marty helped assess my tricky 1890s attic space and located a great solution to help heat/cool the space effectively. Nick and Kyle did a fantastic job installing the unit. They were also very sweet and courteous to my cats (and did not let them crawl into the wall!) Tami was prompt at scheduling and answered all my billing questions. I would absolutely recommend this team!

Via Google

So pleased to leave this review for the install of a tankless water heater. Marty promptly responded to my inquiry, gave me a highly competitive bid right out of the gate, and made a site visit shortly thereafter. I initially reached out to Black Diamond Experts. The BD bid was shocking, over $10,500 for the same brand water heater. Rocky and Nick did the entire install. Very competent, affable professionals, they did an excellent job. No shortcuts, copper fittings (not plastic) all around. It makes sense that BlueBest won Best of State recognition. They performed well above my expectations. Their business model is first-rate and they clearly respect and appreciate their customers. Best service I have received in many years, will use BlueBest for all my HVAC needs going forward. Note: black plastic elbow fitting in second pic from earlier water softener install.

Via Google