Chuck Ollinger Plumbing, Heating & Cooling

Had these folks out earlier today to address a heating / boiler issue and the service tech was excellent; very thorough, knowledgeable, and efficient! I highly recommend this local, family owned business for any heating and cooling needs!

Ollinger Experience 1. Had an appointment on a Monday, you guys canceled on me the day before. 2. You only canceled that appointment, so I had to call you to reschedule. 3. When I got that appointment, two men came over and said I only have 90 minutes to be here. 4. I had to call you to get them back to do the rest of the stuff I needed done. 5. I was so frustrated with the situation, I called your boss, and when he answered he couldn't be any more confused and in a hurry to get off the phone. 6. When the day of the appointment came that they are supposed to arrive at 9am, I get an email that they are now coming at 11/12pm. 7. When the guys came over to finish, they didn't put the cover panel on, left dirty handprints on my newly painted walls, and didn't clean up after themselves. 8. Bill comes for over 800.00 dollars for about two hours of work over multiple days and multiple inconveniences. 9. The work is shoddy at best, I spent as much time as they were here cleaning the walls, sweeping up the debris, and sweeping the floor. 10. Couldn't be more disappointed, my family knows the father well, but I guess the business is going in a different direction, since he's not running the show. 11. I don't expect a reply, just a call in the future about where my money is.

For me, integrity is the most important thing. If you have that all else falls in place. Ollinger Plumbing and Heating has that integrity. They have serviced me for years and they have always been A- one.