Collins Comfort Masters

Collins All About Water definitely deserves a five-star rating. Its people did an excellent job of replacing a water heater and installing a two-component water purification system. On his own time, the lead person, Eric Drummond, came to my house on a Sunday to assess what I needed and prepare a very reasonable estimate. He and a second installer arrived about two weeks later to do the installation. It consisted in the garage in addition to the water heater an Eco Water conditioner/refiner and, inside my kitchen, an under sink drinking water system. Immediately upon their arrival, Eric and his associate had the units and their accompanying parts ready to go. Part of the work required the extension of a pipe through a wall to an outdoor tap. It also required a special electrical connection that Eric devised. The job took four hours, less time than I expected. They did not, however, rush the work. They were extremely courteous. It clear they cared that I would be satisfied. I especially appreciated Eric’s highly informed instructions on operating the two water systems. Great experience. If I should have water needs in the future, Collins is who I will call.

Our experience start to finish with Collins Comfort Masters has been exceptional. Garrett, who clearly is passionate about his job, came to our home and provided us with a comprehensive, transparent and fair estimate he the took the time we required, leaving us confident in such an important purchase. The install team was on time, on point and left no trace that they were even here beyond the new Lennox on our roof. We couldn’t be happier with the results. Thanks so much.

From our intitial meeting with Tyrell via our Costco appointment, to Hunter the service/installer, such a pleasure to work with! Tyrell was GREAT in understanding what we wanted to put in place and helping us make the best choice for what we wanted. Hunter was polite, courteous, and got right to work installing our Ecowater RO and filtration system. I really appreciated how thorough he was and that he left everything spotless when he was done. Great experience from start to finish! Thank you Collins Comfort Masters!!