Delta Plumbing Repipe and Drains

The main sewer line in my house wasn’t draining and I didn’t know where to turn. I called Delta Plumbing and Gennaro answered the call. He heard my panic and was able to calm me down and said that he would be there to help. He arrived quickly and was very professional and went to work right away addressing the problem. He found the collapse and got me an estimate right away. I have been taken advantage of by the “Ranger” guys, but Gennro was fair and honest. Now I wasn’t expecting rapid service, but that is what I received. His team kept me informed the whole way. When the job was finished…it was if they wear never there. Delta Plumbing showed that they truly care in a time where other companies choose profit over customer care. Gennaro went above and beyond and I can honestly say, “I have a plumbing guy I/you can call.” Thank you so much Delta and a special thanks to Gennaro for showing great customer care and service. Khiiland Lopez

1st appointment cancelled by company and rescheduled for following morning. Tech showed up and was more concerned with upselling me on a much more expensive option than using a proven process that has been used successfully in homes in AZ for years. Job was completed and drain failed same day. Company had another technician show up following morning and we were informed that we could pay again for same process but that it rarely works or they would refund per their advertising. We chose to receive refund and hired a different company that performed same service successfully along with a 90 day warranty. Hopefully they honor their promise of a refund without us having to dispute the charge.

Communication was excellent as well as the work. Done very neatly and amazingly fast. 2 hours after I placed the order they were at the house installing the water heater. The only adverse thing was the job was $120 more than quoted to me. There was a charge for a drip pan that I thought was included in the quote and a charge for a confined space which was really not the case as I could have easily moved the dryer that was next to the water heater before hand if I thought that was going to result in an extra charge. Overall was a great experience and would use Delta Mechanical again.