Deluxe Plumbing & Heating

This company is scammy avoid at all costs. After paying $79 for them just to come out they gave me a quote with two estimates first estimate was ex-30 with purge and air vent for $900 dollars . The second was $1225 with a combo autofeed back vent prevention valve. No summary was provided I mean for a $80 expansion tank and $150 valve it seemed steep but I was sick of dumping water from overflow . They show up to tell me the $1225 estimate does not include the tank just the combo back flow and they need to get the parts . I told the Manager this is a mistake and laid out the pricing of the valve ($150) and his excuse was there is a markup. Not knowing what is actually wrong I went ahead with the $900 estimate to fix my issue. This included the removal of an older style rafter tank and then ProPress in the EX-60 expansion tank with a purge and vent per the estimate. Long story short they put it in , no purge and no air vent. I now have the same issue that I started with an overflowing backflow valve dumping water $900 later into a bucket. The gentlemen who did the work performed his job well, he was even left by his manager to remove the rafter tank alone. I went downstairs and helped him as it was a large 30 Gallon steel tank. I told him he did a good job as who ever originally came out to quote for $79 for 3 minutes did not care what my the problem was nor did he even make note of my boiler piping that would require significant piping changes for a purge and air vent to be added per the quote .Anyone working for this company with the ability to communicate with a customer EFFECTIVELY should open their own business. This company IS SCAMMY BEWARE. The reviews don’t match the service. Please don’t reply to make your business look like you care. After milking my money, you TRULY deserve this negative review. Area capable plumbers take advantage of this disastrous company and grab customers with honest service at pricing that should reflect the work . This was $500 job tops, 2 hours of labor at $200/hr with a 30 percent mark up on parts.

Had Tabish come out to snake our kitchen sink drain on a Sat. Excellent job, very professional. Even gave me a suggestion on a product to keep the pipes and septic tank clean and in working order. Will keep number on hand for any future work, Thank you Tabish!!!

Tyler and Winston arrived early to our appointment, which was a great way to start. They successfully installed a new mixing valve on the domestic coil of our oil boiler, all while being polite and explaining the problem and solution in simple terms so that I could understand. They also made additional recommendations to extend the service life of our boiler. We will continue to use Deluxe for our plumbing and HVAC needs going forward.