Drain Surgeons
Hours
Drain Surgeons is a plumbing company based in Springville, UT, with a 4.4-star rating across 175 Google reviews. They handle jobs including water heater replacements, clogged drain clearing, and sewer issues, and are recognized by several home warranty providers. Customers frequently highlight timely arrivals and professional technicians, though some reviews note inconsistent communication and follow-up visits to resolve recurring issues.
What Customers Say
Customers praise Drain Surgeons for prompt, professional water heater installations, highlighting technicians like Christian, Kelsey, and Bill for their timeliness and attention to detail. However, some criticize poor communication and repeated visits due to unresolved leaks, with one reviewer reporting a flooded home after a missed appointment.
Why Choose Drain Surgeons
Services
Best Suited For
Drain Surgeons in Springville, UT appears to be a strong choice for residential customers seeking professional, timely service and quality work, especially for emergency plumbing needs, though some may experience communication challenges.
Frequently Asked Questions
Does Drain Surgeons offer emergency plumbing services in Springville, UT?
Yes, based on customer reviews they respond quickly to urgent calls, with several homeowners noting same-day or after-hours availability for emergencies.
How fast does Drain Surgeons respond to plumbing calls?
Customers consistently highlight timely responses as a standout quality, with many noting they arrived promptly even during busy periods.
Is Drain Surgeons reliable for residential plumbing jobs?
Based on customer reviews, they handle a range of home plumbing issues and are frequently praised for quality work that holds up after the visit.
Do customers report good communication when scheduling service?
Communication gets mixed feedback in reviews — most customers find them professional and responsive, though a few mention delays in follow-up, so it may help to confirm details directly when booking.
Are they a good choice for drain and plumbing problems in Springville homes?
For residential drain issues, reviewers speak highly of their professionalism and the quality of repairs — contact them directly to discuss your specific situation and availability.
Google Reviews
Carlos Chaires-Velazquez
a year ago
This company was the worst to work with. Was originally sent to us from our home warranty for a sewer issue that we had. Communication was horrible. Their lack of professionalism caused my house to be flooded after they didn’t show up for an auger appointment that was scheduled and because of that, the problem persisted and became worst. When I called to ask why they didn’t do the service they told me because they messed up on the services and the wrong service was ordered on their end causing a miscommunication and caused my home to be flooded. After the fact, they were terrible in working with getting paperwork sent to us on work they did. This should not have taken so long to send. We had to send documentation to our home owners insurance company so they can fix the flooding and this company took ages to respond. Had to message them multiple times only to be bounced around between people not wanting to take responsibility. Never working with these people again. So unprofessional.
Via Google
Zack McGill
7 months ago
I had a different plumber come out and try and clear a clogged drain and after many attempts he couldn’t do it. After calling drain surgeons, they fixed the issue right away. Fast service and quality work!!
Via Google
Emeli Kesler
a year ago
Found this company through a home warranty company, they did indeed replace our disposal and the guy was nice. However, he had to come back to my home three times. The pipe kept leaking is the reason for him returning multiple times. The leak got fixed though so that’s good. The biggest reason I’m leaving this review is because he did not unplug our dishwasher drain outlet. Two dishwasher cycles later I see a pool of water build up. Luckily we figured out that was the reason pretty quickly, but wanted to share because of the hassle this was to get a simple job done. So now, a job that should have been maybe 1.5 hours at the most took up half my day and days later came back to take more of my time to remedy.
Via Google
Brig Young
3 years ago
We had a great experience working with the Drain Surgeons company. Corbin and the owner were fantastic in meeting our urgent need to replace our water heater and our cracked manifold. They worked us in quickly into their already full schedule and got the job done in a timely way. Corbin was knowledgeable, professional and answered all of our questions and went out of his way to find the parts we needed. He was great to work with and we will definitely work with them again and recommend them to others.
Via Google
Hemidude 456
2 years ago
Just had them replace my Water heater that was covered under my home warranty through Elevate Home warranty. The Technicians name was Christian. He did an amazing job, was very professional and on time. His attention to detail was amazing. Would definitely recommend this company and Elevate Home Warranty.
Via Google
Hemidude 456
2 years ago
Just had them replace my Water heater that was covered under my home warranty through Elevate Home warranty. The Technicians name was Christian. He did an amazing job, was very professional and on time. His attention to detail was amazing. Would definitely recommend this company and Elevate Home Warranty.
Via Google
Lindsay Carver
6 years ago
Kelsey and Bill installed a new water heater in my home and were absolutely fantastic. They showed up on time (a rarity in Utah for any contractors) and really know their stuff. I found Drain Surgeons via my home warranty and am very pleased with the quality of work I received. They were professional and excellent communicators. When I had a question, I called the main office and Leslie was incredible as well. I highly recommend Drain Surgeons.
Via Google
Cities Served
Own this business? Claim this listing →