Drainmen plumbing inc

Called and John came out the next day to replace the dip tube and anode on my hot water heater. Very happy with the work done and the additional advice John gave me on replacing the heater elements (did it myself the next day with no issues), the limitations of the basement sump pump, and information on what various things cost. Will definitely call the next time I need plumbing work!

. I called because I had no hot water and Mike, the service technician ,came out quickly. He was able to diagnose and handle my problem while being professional, knowledgeable, and courteous. I appreciated that I did not have to wait for service.

After a terrible experience with their virtual assistant, I spoke to someone last night and they apologized for the issues with the VA. They were very apologetic so I called them today after a ridiculously high quote from someone else. They came out and diagnosed the problem and had it repaired, saved us from having to put in a new hot water heater and followed through until the end. We appreciate that John came out even though he wasn't on weekend call.