Electric Drain & Sewer Rooter

The techs, John and Bruno were so informative and very efficient this morning when they arrived. They worked together as a great team and I was impressed by their beginning follow through with a quick text and phone call. John sent a picture of himself, so I would know who would be arriving. These men went right to work in solving the clog problem in our home by flushing the main line with their equipment, They also knew right away that the clog was in the lines inside the home, and hadn't made it out to the sewer line in the yard. From the first phone call to the end of service everything went smoothly and professionally! I highly recommend using this company. 10 STARS!

Via Google

I would be wary before calling these guys to do any work for you. They completely took advantage of me. I asked Electric Drain and Sewer Rooter to come and hydro-jet a french drain that runs across my property. They showed up, spent approximately 10 minutes jetting the drain, told me it was flowing well again, charged me $500, and left. At the time, I thought it was expensive, but at least they were efficient. About 10 weeks later, I find my french drain clogged again. This time I decided to clear the drain myself using a drain snake. This is when I realized that the technicians from Electric Drain had done a phenomenally poor job. There was 30+ feet of tree roots in the drain (see photo below)!!! Feeling disappointed in the service I received, I called the company to share my experience with them. This is when things became unbelievable. I asked to speak to someone about a potential refund, and I begin chatting with Mike. Mike sternly informs me that they won't be issuing any refund because they have previously been to the property (prior to my ownership) two dozen times and that the roots grow back every summer. He told me in the past they have pulled out 60 feet of roots or mud and rocks. So naturally I ask, "Why didn't your technicians spend more than 10 minutes and try to get the 60+ feet of roots out of the drain?" and Mike tells me "Well how are we supposed to know what's in the drain and what is clogging it?" BECAUSE YOU JUST TOLD ME YOU HAVE DONE IT 24 TIMES BEFORE! I don't know, you are the drain experts, I expect you to fix the drain issue when you say that is what you will do! Especially when you know exactly what the problem is because you have dealt with 24 times before! To think that these guys showed up and took my $500 knowing full well that they didn't even remotely try to clear anything from the drain, still irks me everyday. Sure, I asked them to come and hydro-jet the drain. But why would they not explain the situation to me and make an honest recommendation, or at least spend an adequate amount of time to do a quality job, rather than just happily taking my $500 for doing nothing. I hate the fact that I let these guys con me out of my money.

Via Google

Electric Drain was SO impressive and professional! I'm grateful 🙏 for the wonderful and fast service we got from Corby and Mike!! They located our pipe problem right away, and knew exactly how to fix it! (They have the very best equipment) Completely excellent service in every way! and a real value for the money! Thank you 😊 🙏

Via Google

They were very professional, knowledgeable ,and friendly. They had the right tools to open the blockage drain. They arrived promptly and finished the job in no time. The price was reasonable. I have few other plumbing projects to do. I will definitely use them in the near future. I highly recommend them for your plumbing needs.

Via Google

Superior service! It’s so refreshing to know that good honest company’s and people still exist. We had a situation where we needed a second opinion on what could have been a significant expense based on a quote received from a big corporate rooter company. One of the owner’s, Mike and his technician, Tomas came to our house and resolved our issue and saved me $14,000.00+. Highly knowledgeable, straight shooters and great communication. The entire team at Electric Drain & Sewer Rooter is fantastic!! Thank you again!!

Via Google

I’m usually skeptical about these companies just because a lot of them are larger companies and try get every little bit squeezed out a few moneywise. But these guys were awesome From the initial call, the lady I spoke with was very professional and Very kind. I like that they were able to give me a ballpark quote over the phone. Most companies do not do this, but I knew exactly what I needed to be done. Nothing else nothing less. I have the pleasure of working with Riley and Alex Who are great individuals. They were able to troubleshoot the issue quickly and very efficiently. They also give me some bonus tips as I do. Enjoy doing some work myself with 100% recommend working with these specific people again. This is The second time I’ve worked with them. Honestly, can’t remember anything about the first time other than they completed the job.

Via Google

I would be wary before calling these guys to do any work for you. They completely took advantage of me. I asked Electric Drain and Sewer Rooter to come and hydro-jet a french drain that runs across my property. They showed up, spent approximately 10 minutes jetting the drain, told me it was flowing well again, charged me $500, and left. At the time, I thought it was expensive, but at least they were efficient. About 10 weeks later, I find my french drain clogged again. This time I decided to clear the drain myself using a drain snake. This is when I realized that the technicians from Electric Drain had done a phenomenally poor job. There was 30+ feet of tree roots in the drain (see photo below)!!! Feeling disappointed in the service I received, I called the company to share my experience with them. This is when things became unbelievable. I asked to speak to someone about a potential refund, and I begin chatting with Mike. Mike sternly informs me that they won't be issuing any refund because they have previously been to the property (prior to my ownership) two dozen times and that the roots grow back every summer. He told me in the past they have pulled out 60 feet of roots or mud and rocks. So naturally I ask, "Why didn't your technicians spend more than 10 minutes and try to get the 60+ feet of roots out of the drain?" and Mike tells me "Well how are we supposed to know what's in the drain and what is clogging it?" BECAUSE YOU JUST TOLD ME YOU HAVE DONE IT 24 TIMES BEFORE! I don't know, you are the drain experts, I expect you to fix the drain issue when you say that is what you will do! Especially when you know exactly what the problem is because you have dealt with 24 times before! To think that these guys showed up and took my $500 knowing full well that they didn't even remotely try to clear anything from the drain, still irks me everyday. Sure, I asked them to come and hydro-jet the drain. But why would they not explain the situation to me and make an honest recommendation, or at least spend an adequate amount of time to do a quality job, rather than just happily taking my $500 for doing nothing. I hate the fact that I let these guys con me out of my money.

Via Google

I have continuously used Electric Rooter’s services for over four years and they have always been professional and go the extra mile to help fix any issues I might be having. I have had them clear out clogged drains, hydro jet grease traps, and replaced a water heater along with some heat pump check valves. Their prices are reasonable and they have always been honest with their work. I will continue using their services and I recommend them to anyone who is looking for a job well done in a timely manner.

Via Google

I work in the public sector and I must say, these people are legit. No up sale predatory tactics like every other rooter service. That by its self is priceless! Thank you for being honest. Thank you Mike for dealing with the issue in a professional manner. I 1000% recommend Electric Rooter for your sewer lateral backups.

Via Google