Element Plumbing Services, LLC

They saved my day! I had asked them to help with repairs at my rental properties, but we had never met in person. Finally, it was my own home that needed help. This morning, the shaft of my shower handle broke while I was taking a shower, and I couldn’t turn off the water. I had no choice but to shut off the water supply to the whole house. After I called Jen, she was incredibly thoughtful and arranged for Rob to come over the same day. Because of the unique wall structure in my house, Rob was able to precisely assess the internal layout and informed me that it would be impossible to access the plumbing from the other side of the wall. The only option was to cut into the tile. But my tiles are very old and almost impossible to match. So Rob started working his magic — he carefully made the smallest possible opening, installed the valve in a very tight space, and used the base plate of the new handle to perfectly cover the hole. He worked for a full 4 hours. He didn’t have to go to such far — he could’ve just cut the tile, installed the valve, and left me staring at an exposed wall. I truly admire his professionalism and patience.

Element Plumbing went above and beyond to replace our busted hot water tank! Prompt, professional service, transparent pricing, no upselling, very happy with our new water heater. We'll definitely be using them again!

This review is for Element Plumbing LLC. Jen and Rob are a dynamic duo and wonderful people. I was referred to them by my cabinet maker for a primary bath remodel. He replaced my pressures reducing valve at the front of house where the water comes in, replaces all my hose bibs, replaced my hot water heater, back flow valve for my sump pump, installed my fixtures on vanity and repaired and set my toilet on my new tile floor. Late ex-husband was an awesome plumber but Rob is the gold standard. I was super pleased with his work and his value for the prices charged.