Emergency Rooter Services

Had an overall great experience with this company. Both the owner and the two technicians were kind and professional. Called on a Sunday after a big snow, and they came out without issue the next day. Super happy with their responsiveness. The two gentleman that came out were successful at unclogging our pipes to ensure draining could continue and not back up in our basement bathroom. Only loss of one star due to miscommunication of a follow up visit. The two gentlemen requested we schedule a septic system clean out and that they would come out as well to ensure everything went smoothly and there were not further clogs. While they were still at our home I called the other company to come out and chose a date and time that worked for the gentlemen to also return. All seemed normal and we were set to meet in two days time. During the next appointment I got a call from their owner that due to some miscommunication no one from their team would be coming out, however, the owner stated if any issues occurred (not draining) again he would be out the same day to help resolve them. No issues happened thankfully, it seems whatever work they completed the first time did do the trick and we are good to go. We would use this company for their services again and just ensure we clarify all communication to avoid any misunderstandings in the future. No harm done, since the job they were originally were hired for was completed and is still showing results.

Emmett and Terry were great. Answered my call on a Sunday night. Responded quickly and resolved our issue.

Emmett and Terry were at my house in less than an hour of calling about a drain clog causing flooding in my basement. Extremely punctual and helpful.