Gold Star Plumbing & Drain
Hours
Gold Star Plumbing & Drain serves Prescott Valley, AZ, with a 5-star rating across more than 1,000 Google reviews. Their technicians are recognized for same-day response to plumbing emergencies, thorough diagnostics, and handling complex repairs — including sewer line blockages, water line leaks, circulator pumps, and water heater replacements. Customers frequently highlight that Gold Star resolves problems other plumbers could not, and that technicians take time to explain findings and walk through repair options before proceeding.
What Customers Say
Customers praise Gold Star Plumbing & Drain for prompt, professional service and thorough diagnostics, especially highlighting technicians like Clay Komos and Michael Kjenstad. Reviewers appreciate clear explanations, honest assessments, and effective repairs of issues ranging from leaks and clogged sewage lines to septic system troubles and water heater replacements.
Why Choose Gold Star Plumbing & Drain
Services
Best Suited For
Gold Star Plumbing & Drain in Prescott Valley, AZ appears to be a strong choice for homeowners needing fast, professional plumbing services with thorough diagnostics and quality same-day repairs, especially in emergencies.
Frequently Asked Questions
Does Gold Star Plumbing & Drain handle emergency plumbing calls in Prescott Valley?
Yes, based on customer reviews they respond quickly to urgent situations — several homeowners mention same-day arrival even for unexpected leaks and pipe issues.
Does Gold Star Plumbing & Drain offer same-day plumbing repairs?
Based on customer feedback, same-day service is a common experience, especially for residential plumbing problems that can't wait.
Does Gold Star Plumbing & Drain do thorough drain diagnostics before making repairs?
Yes, reviewers consistently mention that technicians take time to properly diagnose the issue before starting work, which helps avoid repeat problems.
Does Gold Star Plumbing & Drain serve residential homes in the Prescott Valley area?
Yes, they focus on residential plumbing service in the Prescott Valley area — contact them directly to confirm coverage for your specific neighborhood.
Does Gold Star Plumbing & Drain get good reviews for quality of work?
Based on customer reviews, homeowners frequently highlight professional service and quality repairs, with many noting they felt confident in the work done.
Google Reviews
Fred Kennedy
3 months ago
After an experience with a local plumber who couldn’t resolve an emergency that stopped us from using water or sewer in our apartment complex, inconveniencing, both, us and our tenants…we went without water and sewer from seven o’clock that morning until the following day!!! We called Gold Star the evening of the first day and immediately spoke with Ann who understood our issues completely! She scheduled us for an assessment the following morning, with actual repairs scheduled for that afternoon. On the morning of the assessment, Clay, the technician, called me before eight o’clock an said he would see me shortly, he was expedient and reflected a high level of professionalism, warmth (especially on an extremely cold an wet day), and understanding!!! From the moment he introduced himself, explained the process, provided an estimate for the possible repair, and product knowledge, we were amazingly impressed! Upon his initial inspection, Clay, also, answered all of our questions intelligently, helping us understand a variety of issues we had been dealing with. At that point, we decided to do a more thorough investigation and repair, which he said he could start immediately!!! We were ecstatic!!! Upon approval of the new estimate, he began an extremely detailed assessment using a camera and an iPad to reflect the condition of our downline, the exact location of the blockage, and the condition of our sewer-line. We were impressed by Clay’s explanation of what needed to be done, both, short-term and long term! After the explanation, he began hydro-jetting our downline, our upline, and all seven roof vents on our property, including our waste-line on our kitchen sink!!! He cleared all invasive roots, cleaned and flushed all lines, removed all blockages and then videoed the mainline. He went on to show us how thorough his expertise and equipment had left our system in pristine condition!!! He then inspected the property, put away his tools, secured all of his equipment, cleaned up all work areas completely, and walked the area with us explaining the work that had been completed. He discussed future issues needing attention, and the level and quality of repair that could be done!!! Again, we were impressed and extremely comfortable with the absolute quality and outcome Clay exhibited throughout the day until the job was done!!! We anyone could leap tall buildings, walk on water, and be faster than a speeding bullet, both, Clay and Gold Star would fit the description!!! Thank you Clay and thank you Gold Star!!! Humbly, Fred & Joann
Via Google
Eben Fetters
a month ago
Corbin DeLisle did an excellent and professional job of assessing our two leaky bathroom faucets and suggesting optional methods...repair vs replace. There was not much of a difference between the two so we chose replace. Much to our pleasant surprise, he mentioned one option was for Gold Star to provide and install the faucets OR we could purchase the faucets and he could come back and install them and save money. We decided to purchase them ourselves. Again much to our pleasant surprise he pulled up the website for two local hardware stores and helped us find the make and model we wanted and verified that they were in stock. I was able to get them and reschedule anothee visit with Corbin the next day for the installation, which was well done. Outside of this, Corbin gave us great explanation of all the services Gold Star provides and told us about a comprehensive annual membership package that you provide. We signed up for it.
Via Google
Robert Moore
2 months ago
MUNDS PARK Excellent service from start to finish. I had a leak on my water line near the meter and was able to dig it up and diagnose the issue myself, but needed a professional to handle the actual repair. Michael Kjenstad from Gold Star Plumbing & Drain showed up quickly, confirmed everything I found, and repaired the valve properly without trying to upsell or add unnecessary work. Michael was honest, efficient, and clearly highly skilled. The company was just as great — responsive, fair, and easy to work with. I genuinely appreciated the integrity and professionalism. I’ll definitely call Gold Star Plumbing & Drain again for any future plumbing needs.
Via Google
John Hodgson
2 months ago
Michael showed up same day within hours and quickly diagnosed the issue .... along with a few others from our new home builder .... that needed to be addressed to cover the original issue and to bring the other items to spec. He needed to order parts and provided a timeframe and total cost, including the return visit. The cost was more than reasonable and the work was done on time as promised. And Michael was a great guys to deal with as well. Kudos to Gold Star all around from the first call to the end of service it was top notch.
Via Google
Stephanie Innes
4 months ago
Clay, Vince and Kole helped us with unclogging our sewage lines in the kitchen that had been backed up without us knowing for years! They were super thorough and very honest and kind. We have had many plumbing companies come to our home in the past. These guys were by far the most thorough and efficient. We highly recommend Gold Star for their plumbing services!
Via Google
Aadam Lamb
3 months ago
Clay Komos did an amazing job at diagnosing and repairing our circulator pump for our home water system. Once we received the parts needed for the repair, Clay was able to able to schedule the installation within two business days. He was knowledgeable and explained what the issues were with our old circulator pump. He was also very friendly with me and my kiddos! Would highly recommend Gold Star Plumbing!
Via Google
Patricia Middleton
3 months ago
Clay Komas was exceptional . He was prompt and took care of our issues. We would highly recommend him and your company. 03/09/2026 Clay returned to Replace all the shotty work performed by another contractor. He took his time to explain things and made sure the repair would last!
Via Google
Jeff Guthals
3 weeks ago
Gold Star guys Andrew and Chris showed up on time, had no problem accessing the situation and dove right into the work! They had my water heater replaced in short order. They were courteous and professional. Would definitely recommend them to a friend!
Via Google
Jennifer Mccann
2 months ago
Clay came out to look at our septic system after another company came out and didnt solve our issue. He took his time and really thought out every step. He even had to climb inside the septic tank entrance to get his equipment in the line! He solved our issue, provided lots of information about our home and left the place better than He found it. I am blown away by how careful and thorough he was. He treated our home like his own and even had our 9 year "help" and answered all of her questions. I am so happy we made the call to Gold Star
Via Google
Sharon Lane
4 months ago
We used Gold Star Plumbing four years ago when we moved from East Mesa to Gilbert and noticed a huge difference in the quality of water. Not only did it taste bad, but it was really hard and was making my hair completely unmanageable and within a month my hair was beginning to fall out. Even though we were house poor from just moving 藍 we researched different water filtration systems and companies and knew it was the right decision to use Gold Star. They came out right away and installed the new system including RO, and the difference was immediate. The team was very professional and wonderful to work with and they worked around our crazy small sink and devised a new system/setup that fits everything nicely. We've had to use them several times since then for maintenance, not only for our water system but our plumbing as well. They installed a new toilet and repaired another and even gave us a nice discount when they realized it was done incorrectly by somebody else. Mike, the owner, is extremely accommodating and always responds quickly to my messages as well as fitting us in his schedule. I really have zero complaints with this company and their products and services; in fact I have nothing but wonderful things to say and so I would highly recommend them to anybody who truly needs work done quickly and done correctly. Bottom line, you get what you pay for, and they are worth every penny.
Via Google
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