Golden Rule Plumbing, Heating & Cooling
Hours
Based in North Salt Lake, UT, Golden Rule Plumbing, Heating & Cooling handles plumbing and HVAC work ranging from full home repiping to furnace repairs and annual HVAC maintenance contracts. Technicians are consistently praised for thorough inspections, clear communication, and presenting options without pressure to purchase. The company holds a 4.9-star rating across 360 Google reviews.
What Customers Say
Customers praise Golden Rule Plumbing, Heating & Cooling for their thorough inspections, clear communication, and honest recommendations. Reviewers highlight technicians like Brett, Benjamin, and Will for professionalism, effective repairs, and maintenance on plumbing, HVAC, and furnace systems. Some note fair pricing and no high-pressure sales tactics.
Why Choose Golden Rule Plumbing, Heating & Cooling
Services
Best Suited For
Golden Rule Plumbing, Heating & Cooling in North Salt Lake appears to be a strong choice for homeowners seeking professional technicians, thorough inspections, and fair pricing combined with excellent customer service and no-pressure sales.
Frequently Asked Questions
Does Golden Rule Plumbing, Heating & Cooling offer fair pricing for residential plumbing services?
Yes, customers consistently mention upfront, honest pricing with no surprise charges — reviewers appreciate that technicians explain costs before any work begins.
Does Golden Rule Plumbing, Heating & Cooling send professional, trustworthy technicians to your home?
Based on customer reviews, homeowners feel comfortable having their techs inside — reviewers frequently highlight how respectful, knowledgeable, and clean-cut the plumbers are.
Does Golden Rule Plumbing, Heating & Cooling do thorough inspections before recommending repairs?
Yes, reviewers note that technicians take time to properly diagnose the issue rather than jumping straight to the most expensive fix — a detail homeowners in North Salt Lake specifically call out.
Does Golden Rule Plumbing, Heating & Cooling use high-pressure sales tactics when giving estimates?
Not according to customers — multiple reviewers mention feeling zero pressure, saying technicians present options clearly and let homeowners decide without any upselling.
Does Golden Rule Plumbing, Heating & Cooling handle a wide range of residential plumbing problems?
Based on customer reviews, they cover everything from leaks and drain issues to water heater work — homeowners report they're a reliable one-call solution for most household plumbing needs.
Google Reviews
Sara Galica
a month ago
Brett & Jonathan did an amazing job for a full repipe of the plumbing in my home at fair pricing. Brett worked with me and tried multiple solutions before determining that this was the best route. Both him and Jonathan did a great job communicating throughout the process, answering all my questions, and had before/after pictures to ensure the job was done and done correctly. (They even cleaned additional piping from previous homeowners work) I highly recommend working with Brett & Jonathan for plumbing needs in Utah. They truly were great to work with.
Via Google
Emma Whittle
2 months ago
Brett came out to check my plumbing. He was amazing and thorough. Will came out to check the HVAC system. Just like Brett, he was awesome! I highly suggest this company. They’re quick, honest, and not pushy! Please give these guys a raise or at least a fruit basket!!
Via Google
Doug Burkhart
4 months ago
Another great experience with Golden Rule HVAC today. Technicians Ben and Collin were out to inspect and perform yearly service on my HVAC mechanicals per my service contract (a bargain at $99/yr.). They spent approximately an hour inspecting, testing and performing PM on my system. Reviewed their actions with me, answered my questions, and cleaned up the area prior to leaving. Exactly what I expected, meeting all of my expectations. Awesome experience! From the initial contact with the manager Aaron, to the install team of Jaxon and Trent, the install of my Aprilaire 800 steam humidifier was superb. Job performed exactly as quoted (including connection to my smart thermostat) and no hidden charges. Very polite, professional, and thorough. Would highly recommend.
Via Google
Marny Sanslow
2 months ago
Benjamin Nelson did an excellent job fixing our Furnace. He stopped the water leeks and cleaned all of the inside equipment very well. He provided superior customer service and we would defiantly call on him again! Thank you Benjamin very much!
Via Google
Nathan Nelson
4 months ago
After 22 years living in the house my wife and I built, our furnace had become unreliable and not very efficient. The guys from Golden Rule evaluated our furnace and revealed serious blockages in our coil and hairline cracks in our heat exchanger. They gave us a terrific deal on a new system and the install went very smoothly. Jaxon, Collin, and Ben (a new trainee) did a terrific job and our new furnace/AC heats and cools our house so much better than before. They were very polite and cleaned up everything just like new.
Via Google
Rand Merritt
4 weeks ago
Our Tech Benjamin was super professional and thorough. He explained everything he was going to do and gave us every option! We were very happy to have him fix our AC and show us all the things we needed to know to keep it running top notch. Excellent job!! Two thumbs up for this guy and his incredible work!
Via Google
Matt Yates
4 months ago
Perfect Job! Even with it being inspection I felt no pressure to purchase anything. William identified the weak items that may need work and gave me prices to help me decide to have any repairs done that were identified. The call back after the home show kept me from forgetting about the option for the inspection. I felt Willaim was honest and truthful in everything he said. Thank you and I will see you all later.
Via Google
Jack Wall
a month ago
My original review was premature. Hope I didn’t mislead anyone. The service was average. However, as I reviewed the recommendations, I realized that the service technicians were trying to sell me on a bunch of things that I didn’t need. Perhaps nice to have but certainly not required. The pricing was pretty extravagant. I am now dealing with a different company.
Via Google
Kristine Parker
2 months ago
Great service. Will and Dillon gave great customer service and did a great job servicing and cleaning out my air conditioning unit and furnace that had build up of debris that the previous company I’ve had servicing it for 12 years did not keep clear with their bi-yearly service appointments. Hopeful this will help my units be more efficient and extend their life.
Via Google
Erik Denwalt
a month ago
Dylan and Benjamin came up to perform a check on my unit that had been installed, were very thorough and made some suggestions, as well as advising on a noise that would intermittently happen. We couldn't get the unit to replicate the noise while we were there, but I greatly appreciate how thorough they were. Thanks again!
Via Google
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