Hansen Family Plumbing & Air
Hours
Hansen Family Plumbing & Air is a Mesa, AZ-based plumbing and HVAC contractor rated 4.9 stars across more than 1,400 Google reviews. The company handles jobs ranging from shower repairs and water line re-routes to HVAC inspections, mini-split installations, and AC duct optimization. Customers consistently highlight same-day availability, technicians who explain work in plain terms, and careful cleanup before leaving the job site.
What Customers Say
Customers praise Hansen Family Plumbing & Air for clear, detailed explanations and professionalism, especially highlighting technicians like Chris, Michael M., and Isaac. Reviewers appreciate timely same-day service, respectful handling of homes, thorough inspections, and straightforward, trustworthy communication without upselling. Multiple reviews commend their quick response and quality workmanship on plumbing and HVAC issues.
Why Choose Hansen Family Plumbing & Air
Services
Best Suited For
Hansen Family Plumbing & Air in Mesa, AZ appears to be a strong choice for homeowners seeking fast, professional, and trustworthy same-day or emergency plumbing and air services with thorough and informative care.
Frequently Asked Questions
Does Hansen Family Plumbing & Air offer emergency plumbing services in Mesa, AZ?
Yes, based on customer reviews they respond quickly to urgent calls, with several homeowners noting same-day or after-hours availability.
Does Hansen Family Plumbing & Air provide same-day plumbing repairs?
Based on customer feedback, same-day service is a common experience — reviewers frequently mention fast response times for everything from leaks to water heater issues.
Does Hansen Family Plumbing & Air send trustworthy, professional technicians?
Customers consistently describe the technicians as professional, knowledgeable, and respectful of their homes — several reviews specifically highlight how well the team communicates throughout the job.
Does Hansen Family Plumbing & Air handle residential plumbing problems like leaks, clogs, and water heaters?
Yes, they cover a wide range of residential plumbing needs — reviewers mention successful service calls for drain clogs, pipe leaks, and water heater replacements.
Does Hansen Family Plumbing & Air thoroughly inspect and explain plumbing issues before starting work?
Based on reviews, customers appreciate how the team takes time to diagnose the problem fully and explain what's going on before any work begins.
Google Reviews
Linda Jenni
a week ago
Chris was FANTASTIC!!! Explained what he was looking at and what he was going to do in great detailed, easy to understand verbiage. He was also both professional and personable in his demeanor. Very thorough and thoughtful. Was quite lovely that he went out of his way for me, to go get the part needed to finish the project in a timely manner. DEFINITELY 5 STARS FOR CHRIS!!! He’s the BEST!!!
Via Google
Kyleen Miller
a week ago
Everything from scheduling to the technician visiting my house was quick and seamless. They were able to do a same day appointment and the tech, Michael M., was very informative and made sure to leave the space better than it was when he arrived, even cleaning up little water spots on the floor. Will definitely use this company again and highly recommend!
Via Google
April
a month ago
Isaac from Family Hansen did an excellent job with our HVAC inspection and repair. He was thorough, professional, and very respectful of both my time and my home. He took the time to explain everything clearly, went over every option with us, and even called my husband at work to make sure he understood everything as well. That extra effort truly meant a lot to us. I really appreciated Isaac’s professionalism and attention to detail and would highly recommend both him and Family Hansen.
Via Google
Julio Ortega
a month ago
I had a technician come out for what was supposed to be a simple shower cartridge replacement due to a leaking shower head. Its a Moen, so the part is popular and easily obtainable through Lowe's or home Depot. The most expensive price for that is at both places is 58 dollars. I am sure they don't obtain their parts through them, but as a shop and commercial plumbing company they probably pay even less for the part. The tech looked at the shower WITHOUT REMOVING ANYTHING, looked at the leaking shower head and agreed it "could be" the cartridge. He then said to replace that piece, which is a "simple fix" would cost me $563.00 plus tax and credit card processing fee...that is INSANE!! I do realize that it was an after hour fee, but paying close to 600 dollars for a 20 minute repair is price gouging. The tech said "you are paying for my expertise", which I realize but that is way too much. I verified with a plumber friend I have in California and even he said that is a 200-300 dollar job on the high end. I paid the 79 dollar service fee, which I agreed to from the initial phone call for his 3 minute assessment. NEVER EVER GO TO THIS COMPANY, ESPECIALLY AFTER HOURS. SHAME ON YOU CONNER FUNK & HANSEN FAMILY PLUBING & AIR!!!!
Via Google
Matt Elder
a month ago
Connor was great! Came out to the house quickly, walked me through his plan and our options so I could make a decision. He didn't try to sell me on anything we didn't need. Very trustworthy and got our bathrooms up and running quickly. Hansen's my first call for any plumbing issues moving firward.
Via Google
Mark MacFarlane
a month ago
Anthony and his crew did an amazing job with a water line re-route. It took all day for three guys to complete. They were all very kind and respectful to the area where the work was done. I’m not exactly sure on the value, but the many reviews left for this company expressed quality and value. These are my go to guys for water related issues. They left after cleaning everything up. It was a huge job. I’m very satisfied.
Via Google
Eric Noble
a month ago
I had a five-star experience with Hansen Family Plumbing and Air for the installation of a Mitsubishi mini-split and AC attic duct optimization. From start to finish, the team was professional, polite, and clearly focused on delivering a high-quality result. They provided the most competitive estimate while still recommending the best system for my needs—no shortcuts, just smart planning and execution. Isaac stood out for developing a cost-effective strategy and keeping the entire project running smoothly. On the installation side, Jose, Carlos, and Abraham were outstanding—efficient, detail-oriented, and highly skilled. The workmanship was excellent, and everything was completed on time exactly as promised. If you’re looking for a team that combines technical expertise with professionalism and attention to detail, I highly recommend them. A truly exceptional experience all around.
Via Google
Paula Weirather
3 weeks ago
A/C stopped cooling, just fan working, so I called Hanson Family Plumbing and Air for assistance. I had a great experience with this company a couple years ago with a kitchen plumbing issue, so felt comfortable contacting them for the HVAC. Ace Peterson arrived within the projected time, extremely pleasant as well as professional. He worked tirelessly to address the primary issue, left briefly to get the new part needed, returned and did some needed regular maintenance. It was a long day for him, with a couple extraneous issues that were noted and dealt with. His demeanor never varied from being pleasant, patient and forthright through the entire time, up to and including when he was ready to depart, when he kindly replaced the filter in my primary return for me. This company is a keeper.
Via Google
Annie Kaefer
3 weeks ago
Hansen Family Plumbing is the absolute best! My dishwasher had standing water in it and would not drain. They showed up less than an hour after I called to make an appointment! Dillon was extremely polite and professional and got my dishwasher working again in no time. They didn’t even charge me for the visit since it turned out to be a minor issue. I will only be using them for any plumbing issues in the future!
Via Google
Deborah Biga
a month ago
When I first met Mark I was impressed with his knowledge, confidence and professionalism. I felt very comfortable engaging with him and his pricing for the work I needed done was very fair and exceptable. When he and his assistant finished the job they made sure to test for leaks and clean up any mess that was made. I am very confident that I will hire Mark again and certainly refer Hansen Plumbing and Heating. Well Done!!!
Via Google
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