Horizon Services - Air Conditioning, Heating, Plumbing, & Electrical
Contact Information
Rankings
#1
in Audubon
#428
in Pennsylvania
#1179
in the United States
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Cities Served
Reviews
Technician was great. Explained how to remedy the issue and precautions to take to prevent further incidents. He evaluated the situation, proposed and carried out a repair. Was also very personable. I have no clue on whether the fee was reasonable, since I have no frame of reference, but I have no complaints. Came out a day after I called and applied discount I had from their email ad. In the pic you can see the split in the pipe which occurred on the other side of the laundry room wall, in the garage. Blew a hole (and water) into the laundry room. Fortunately, I was up when it happened. Final pic is the repair. The moronic builders placed a water pipe on an outside, uninsulated, garage wall, 1 foot from the outdoors... Brilliant.
I recently had the pleasure of experiencing an exceptional water heater installation service from Zach Shoemaker at Horizon Services, and I couldn't be more satisfied with the entire process. He was friendly, knowledgeable, and took the time to answer all my questions thoroughly. On the day of the installation, Zach arrived on time. He was professional, courteous, and clearly an expert in this area. He took the time to assess my home’s needs and recommended the best water heater for my situation, explaining the benefits of each option without any pressure to upsell. The installation process was seamless. Zach worked efficiently and maintained a clean workspace, ensuring that my home was left in perfect condition. He wore foot covers throughout the house and also covered the wheels of the dolly/hand truck. He also took the time to explain how to operate the new water heater and provided tips on maintenance, which I found incredibly helpful.
Woke up at midnight to the nightmare of a leaking water heater. They were there by 8am and replaced in no time . Definitely pleased with the response time also no emergency charge. Could not have asked for a better technician on top of it.The little helper didn’t bother him too much..Highly recommend