Imperial Plumbing

I needed some leaking hoses repaired as well as a fridge water connection done quickly for our renovations and this was the only company that could get out to my house fast. I had the pleasure of working with Austin from Imperial Plumbing, and I couldn’t be more impressed. From start to finish, the entire experience was seamless. Austin provided quick and fair pricing right from the beginning, no surprises, no hidden fees, just honest and transparent communication. The job was completed the very next day, and the quality of the work was outstanding. Austin was also extremely knowledgeable and took the time to answer all of my questions and helped me understand the upkeep of my new plumbing installations. Awesome company for speedy reliable service!

Via Google

We hired Imperial Plumbing to replace our broken water main. They were professional and courteous at every step of the process. They worked into the dark to run a temp line so that we would have water overnight, which was much appreciated. Their work was excellent and we felt they went above and beyond. Their work was completed as originally quoted, in the discussed time frame, and at a reasonable price. I recommend them highly.

Via Google

We had a great experience with Imperial Plumbing! Elmer, our technician, arrived promptly and assessed the situation quickly and efficiently. He took the time to explain everything he was doing in a clear and friendly manner, which I really appreciated. What really stood out was how thorough Elmer was. He provided us with several options to help prevent this issue in the future and even gave us multiple quotes for potential long-term solutions. Super professional, knowledgeable, and easy to work with. Highly recommend Imperial Plumbing if you're looking for reliable and honest service!

Via Google

Had Austin out from Imperial for a drain clog, turns out there were roots in the line. He got it draining and showed me what was going on. Gave me a couple options for fixing it long term but didn't pressure us, which I really appreciated. Drain's running good now thanks. Great work!

Via Google

Service with integrity. We won't be calling any other plumber EVER! Thank you Elmer, for standout service with compassion on all our issues and for not rushing with my family. This man spoke clearly and is as educated as an old timer. Five stars .

Via Google

I’ve had the pleasure of working with Austin from Imperial Plumbing here in Tucson, AZ multiple times at Echo Luxury Apartments, and I can confidently say he has been outstanding every single visit. His attention to detail and dedication to his craft really stand out, you can tell he genuinely takes pride in the work he does. Beyond his technical skills, Austin provides exceptional customer service. He is professional, respectful, and takes the time to make sure everything is done right while also ensuring clients feel informed and taken care of. It’s clear that he truly cares about the people he’s helping, not just the job itself. Every experience with him has been smooth and stress-free, and that level of consistency is rare. I highly recommend Imperial Plumbing to anyone in the Tucson area, especially Austin. You’ll be in great hands.

Via Google

As a real estate professional, I work with many vendors throughout the course of my business, and Austin truly stands out. Austin recently completed a sewer scope inspection for one of my clients who is currently under contract, and his service was exceptional from start to finish. He was professional, patient, thorough, and took the time to carefully explain his findings in a way that was easy for everyone to understand. He answered all of our questions without ever making us feel rushed and ensured my client felt comfortable and informed throughout the entire process. What impressed me most was his integrity and attention to detail. In real estate, having trustworthy professionals on your team is invaluable, and Austin demonstrated a genuine commitment to providing accurate information and helping my client make an informed decision. I highly recommend Austin to anyone needing a sewer scope inspection. His knowledge, professionalism, and customer service are outstanding, and I would not hesitate to refer him to future clients.

Via Google

Justin and Austin came from Tucson location to check on our leak and they were great! I don’t know anything about plumbing, but they explained what’s going on very thoroughly so I can understand. They were extremely sweet to our dogs so that is also a plus!

Via Google

Austin at imperial plumbing was amazing, he helped me with my drain issue while my whole house was backed up with sewege they the same day and completed the work! Definitely recommend

Via Google