Jackson Family Plumbing & HVAC

I can’t say enough good things about the plumbers who helped us out in West Jordan. Javier and Luis have done a lot of work at our house, including putting in a water softener and iron filter system, as well as a new reverse osmosis system. They really know their stuff and took the time to explain how everything works and made sure everything was installed the right way. The pricing was reasonable and I never felt pushed to buy anything extra. We had struggled with low water pressure for years after moving in, which is what made me call for plumbing help in the first place. Javier came over and spent plenty of time figuring out what was wrong and made a clear plan to fix it. He was spot on! They also replaced the old pipes so everything fit just right. Now our water pressure is perfect and we couldn’t be happier. After that, they came back to install the reverse osmosis system and even cleared a clogged drain upstairs at no extra cost. Javier and Luis are really friendly and trustworthy—plumbers I’d definitely call again for any plumbing needs. I highly recommend them!

I recently needed a plumber again here in West Jordan because my hot water heater started leaking. The whole team was professional and arrived right on schedule. While they were working, Luis noticed something else in my basement that wasn’t part of the job—a big hole in the pipe coming from my furnace. I had no idea it was even there, but it explained the heating issues we’d been having. It was really thoughtful of him to point it out and make sure I knew about it. This is actually the second time I’ve called these plumbers. The first time, I had a big problem where they had to dig up the front yard and put in new pipes. They handled everything perfectly, even working in rough weather, and made sure to clean up after themselves. Both times, I was really impressed by how friendly and helpful the plumbers were. Javier and Theodore made sure everything was convenient for me, especially since I have trouble walking. All the plumbers I’ve met from this company have been fantastic. I wouldn’t hesitate to call them again and highly recommend their services!

I had a persistent kitchen faucet leak that kept coming back, even after I tried to fix it myself a couple of times. I’ve dealt with plumbing problems before, like a shower issue in the past, so I had an idea of what I was dealing with. This time, I didn’t want to spend too much, so I called a local plumbing company and hoped for the best. Javier got back to me quickly and arrived right when he said he would. He found the source of the leak right away, explained what I’d missed, and tightened the faucet base using tools and strength I just didn’t have. He had the job done in less than an hour, and the price was much more reasonable than what I’ve paid for similar work before. Javier also gave me some helpful tips for keeping my plumbing in good shape, but never tried to upsell me or push anything extra. If I have another plumbing issue, I know who I’ll call. Great service, fair price, and friendly advice.