Jim Meyers Plumbing, HVAC, Retail Store & Fixture Showroom

We were selling our home when it was discovered there was a "belly" in the PVC sanitary sewer pipe which happened to run under our garage floor. While the pipe was not causing any immediate issues, the repair was needed quickly as it was holding up the sale of the home. Matt sent his team out quickly to give us an estimate and then scheduled the work to be done within 2 weeks. Communication was excellent. The team showed up on time and were great in explaining to me each step of the process so that I could understand what they were doing. It was a two day job that requiring removing a section of the garage floor, replacing 16' of pipe, and then restoring the floor. At the end of the first day, the team cleaned up the work area which, honestly, I didn't expect. They came back the next day to finish the work and restore the area - and again cleaned up the work area when they were finished. The repair itself was done in the timeframes quoted and they stayed within the budget of the quote. No surprises. My preference was to work with a local business and Meyers came recommended by several neighbors. They were an excellent choice and I would recommend them for future plumbing work.

Installed a Mini Split system and was initially pleased with the timeliness. 3 units on my 2nd floor were installed with condensation pumps that make noise 4x louder than the manufacturer brochure indicates. I complained 2 weeks after installation and the installer came out to inspect and told me it was “normal”. I thought maybe I just had turned the temperature down too quickly but as the Summer progressed, and the temperature outside went up, the noise also increased so much that I couldn’t sleep with the noise. And, the pumps go off every 10-15 minutes - cascading through 3 bedrooms. Jim Meyers and Sons has not taken responsibility and pawns the problem off on “that is the pump my distributor sent”. Says that no one has EVER complained about the noise. I have videos I posted on FB to get feedback from friends - some of them in this industry - all of them say this is not a normal noise. Jim Meyers and Sons started swapping out the pumps with a smaller pump that is slightly quieter but will now make a sound every 5 minutes because the reservoir is a portion of the size of the other pump. I told them that can’t be the right solution and they wiped their hands of me - leaving me with 2 huge pumps making super loud noises every 15 minutes and one small pump going off every 5 minutes with holes in my wall from the bigger pump. They are pawning me off to call the distributor myself or to reach out to the manufacturer. I hired them to be experts. This noise is not normal. They are gaslighting me to say it’s my problem and walking away with almost $14,000 while I have a system that isn’t acceptable for residential use.

I can't say enough positive things about Matt & his team. We have used them on 3 separate occasions now, most recently a repair to a toilet placement after a previous contractor failed to properly secure the flange. They are quick, affordable and I felt safe having them in my home. I will happily call them again in the future if needed.