JM Lapp Plumbing & Heating
Hours
Based in New Holland, PA, JM Lapp Plumbing & Heating handles residential and commercial plumbing, heating, and HVAC work — including boiler repairs, heat pump installations, and drain servicing. Technicians are known for calling ahead before arrival and resolving urgent issues fast, with multiple reviewers noting same-day emergency response within four hours. Rated 4.8 stars across 251 Google reviews, the company has built a loyal customer base, with several clients returning for seven or more years.
What Customers Say
Customers praise JM Lapp Plumbing & Heating for their prompt emergency response, professional and knowledgeable technicians like Matt and Michael, and clear, friendly communication. Reviews highlight thorough work in installations, repairs, and drain servicing, alongside efficient office staff and timely service notifications. Several mention effective problem-solving during urgent situations and detailed, careful workmanship.
Why Choose JM Lapp Plumbing & Heating
Services
Best Suited For
JM Lapp Plumbing & Heating in New Holland, PA appears to be a strong choice for residential and commercial customers seeking fast, dependable service with professional technicians and excellent communication, especially for emergency or same-day needs.
Frequently Asked Questions
Does JM Lapp Plumbing & Heating offer emergency plumbing services in New Holland, PA?
Yes, based on customer reviews they respond quickly to urgent calls — several reviewers specifically mention fast response times when plumbing emergencies came up.
Does JM Lapp Plumbing & Heating provide same-day plumbing repairs?
Based on customer feedback, same-day service is available in many cases — reviewers highlight their dependability and quick turnaround for both routine and urgent repairs.
Does JM Lapp Plumbing & Heating work on commercial plumbing jobs?
Yes, they handle both residential and commercial plumbing — contact them directly to discuss the specifics of your project and availability.
Does JM Lapp Plumbing & Heating have experienced, professional plumbers?
Based on customer reviews, technicians are consistently praised for their professionalism and the quality of their work — reviewers frequently mention clean, reliable results.
Does JM Lapp Plumbing & Heating communicate well throughout the repair process?
Customers consistently highlight excellent communication as a standout quality — reviewers note they were kept informed and felt confident throughout the service visit.
Google Reviews
andrew Robbins
6 months ago
Always a perfect experience with Jm Lapp been using them for about seven years now on every job. They know what they’re doing on her amazingly professional.
Via Google
Cindy Smith
a month ago
Matt is fabulous! He is thoughtful and accurate in his assessments of issues, careful and meticulous in his work product, and clear and friendly in his communication. Matt installed a redo of our powder room and we couldn’t be happier with the outcome. We will always ask for him to be our plumber when calling JM Lapp!
Via Google
Michael Stoltzfus
4 months ago
I recently needed service at Superior Outdoor Products and turned to J.M. Lapp, who has proven to be a dependable company for all our commercial plumbing needs. We had a few slow restroom drains, so I asked them to check and service all the drains in our restrooms and sinks. I specifically requested Matt King, since he had completed a few other projects for us in the past. Once again, he earned my complete trust. Matt is efficient, gets the work done quickly, and always has the right tools and knowledge for the job. He is very professional and respectful when interacting with our associates, which makes the process smooth and stress-free. I highly recommend J.M. Lapp and especially Matt King for any plumbing service needs.
Via Google
semerskye
3 months ago
Highly recommend Lapp plumbing. Jen and Kirsten at the office were very polite and efficient with my info and account. I received a window of time for my service and a text from Matt that he was on his way. Matt was very professional and did an amazing job for us. Will definitely use Lapp in the future if needed again!
Via Google
Ed Ferderbar
4 weeks ago
We had the failure of a boiler in our home during a very cold time last week and JM Lapp was able to send out a technician and solve the problem for us in less than four hours. They did an outstanding job communicating, and an outstanding job of fixing the problem, both short-term and long-term.
Via Google
Faith Parks
a month ago
I woke up to the sound of my bathroom ceiling, collapsing. I needed emergency services because I was afraid to use either bathroom as one is on top of the other. The plumber was here within four hours, identified himself, was great, personable, did not object to the fact that I have four dogs. He came in and identified the problem within 15 minutes and had it fixed within another 15 or 20 minutes. Although the price might seem a little high, the service that he provided was not a normal fix. The problem was actually a leak in my Jacuzzi that caused the collapse of my master bedroom ceiling. The plumber identified this leak within a very short period of time, although I don’t believe that this was a service listed on the companies site.I would recommend this company, and I was also given this company‘s name from another satisfied customer. If you need a plumber, this is your company.
Via Google
Esther Deppen
3 months ago
JM Lapp installed a new heat pump in a mobile home that I own. It is an older home and it took some time to find what we needed. They went out of their way to make sure everything was what was needed. They spent the day installing the unit. Making sure that everything was working to their liking. They took the old unit and all the other trash with them which was a pleasant surprise. We thought we had to dispose of it. The unit is working to our expectations and more. Overall we were beyond pleased with everyone from the secretaries, the installation team and salesman. I would highly recommend this company.
Via Google
Faith Parks
a month ago
My first floor bathroom ceiling collapsed and they were able to send out a technician with four hours. Michael called 20 minutes before arriving. He identified the problem within 15 minutes, although my issue was not one of the services that they listed on their website. I had a leak in the second floor Jacuzzi. The technician was polite, knowledgeable, came and did not object to my four dogs. I was very happy with the services and I actually spoke with him about a few other projects I need done at my home. He was able to quote me a price before he left the job. I cannot say enough nice things about this company, and I will tell you that I had also been given their name by a real estate agent friend of mine. If you need any plumbing work done, this is your place.
Via Google
Ismael Baez
4 months ago
Had a great experience with this company. Communication was great. Sent me a text when they were about 20 minutes out. The technician was very informative, very professional, and seem to know his job very well. I also liked that the technician took his boots off before he entered my home, not sure if it’s common practice, but I just thought it was thoughtful of him.
Via Google
Chris Fauser
4 weeks ago
We had a water softener break, releasing resin throughout our plumbing system. JM Lapp responded with swift service, providing experienced technicians to resolve the situation. Their customer support and on call holiday emergency services was excellent. To be commended are Matt, Kenny, Peter, Mike and Tonya who all worked together to navigate this situation. If you want quality workmanship and trust in service, this is your plumbing company.
Via Google
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