Jud Firestone Plumbing

Spent 2 months looking for a shop that would replace both well water tank and hot water tank. Everyone I called gave me ridiculous prices, or didn't seem to understand the very detailed explanation I gave of the work desired. None offered to send a tech out to estimate the job. RAM Siding (5 stars! They did my roof) and Boyertown Supply (plumbing store) both recommended Firestone Plumbing, so I called. They came out the following Monday, and the tech(Chris) quickly ascertained the work required, gave me clear advice on what I needed, answered my questions, laid out exactly what the job entailed, and was personable about it all. Then he handed me an estimate easily $1000 cheaper than the competition. So I gave them the job. They came out a few days later, and completed the work quickly and with care, even doing some rewiring to make it a better job, and fully cleaning up after themselves. Photos included of the end result.

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Thanksgiving day my water heater broke. Called the next day, and they had someone out within the hour to check it out. I needed a new unit. They were ready to help me that day, but all supply houses were closed. They got me in the following Monday and delivered terrific, timely service! Jared, my tech, who was great to work with, walked me through the product, installation, and warranty coverage before finalizing my bill, which was to-the-penny of what I was quoted. Will definitely use again!

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I have to give a shoutout to Jud Firestone Plumbing! My wife and I purchased an old home in West Lawn, and immediately discovered some plumbing concerns. Plumber Mike was very knowledgeable in addressing the several issues we ran into. Mike’s expertise minimized diagnostic time and got us straight into repair, which was always done timely and with such great quality! 5 stars to the folks over there! We are grateful!

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Jud Firestone and his crew were great. We had a sewer main break and their price estimates for tearing into our kitchen floor, removing our cabinets, replacing the pipe, AND putting everything back was almost half the cost of big name competitors. Jud was very good to work with, his plumbers were fast and knowledgeable and our kitchen looks like new. I would highly recommend them for anyone in Berks County. Top notch.

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Jud Firestone has the best plumbers around. From your first encounter to the last, you know you’re in good hands. Service is prompt and professional, and the culture truly makes the difference. I have and will continue to recommend their services to anyone in need!

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Had a hot water heater go bad. Called Jud’s office they scheduled me for the next morning. The next morning Ethan showed up on time and replaced the water heater. Can’t say enough about the quality of the work. Had Jud Firestone plumbing do other jobs for me like moving washer and dryer up stairs from the basement. Another great job. They are great to deal with. I would recommend them to friends with confidence.

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Unreliable and unprofessional. Add them to the long list of contractors that won’t ever get back to you. We had them here for an estimate for a bathroom remodel. He took measurements and gave us a timeline. Weeks went by, we called for the estimate and they said they were backed up. Another couple weeks, we called again, they gave us the same runaround. After two months, we called a third time and they still said another couple weeks. Clearly they don’t value our time and had no intention of doing our remodel. Completely wasted our time and set us back months on this project. Notice that other reviewers here say the same thing, so it seems like they have a script for this sort of thing. Don’t waste your time with this awful company.

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