Knighton Plumbing & Drain

I chose Knighton Plumbing based on recommendations that they're honest, even though their prices are on the higher end—I'm happy to pay more to support a trustworthy business. I called Thursday morning with a mainline backup, meaning no showers, toilets, laundry, or dishwasher use. They couldn't come until Friday, which I accepted. Friday morning, I called for an ETA, only to learn they'd canceled my appointment entirely (no reschedule) to handle an emergency for a large client (Salt Lake Airport). They didn't offer evening Friday or Saturday service—just canceled. I ended up waiting until Monday for another plumber (from another company), adding three more days without any water use in the house. I understand prioritizing major clients, but abruptly dropping a residential customer in a true emergency isn't acceptable. They should have made it work, even if late Friday or early Saturday. While I appreciate the honesty reputation, I strongly advise against calling them for anything urgent.

Via Google

Great first experience with Knighton Plumbing. Had a Friday night water heater disaster. Was worried I’d have to wait until Monday. Called at 8am on Saturday and Tanner was here at 10am. He was professional, very considerate of his wet feet (raining hard outside) which I really appreciated, his workspace was tidy, and the finished product was great. Pricing was reasonable. We replaced our other water heater 2.5 years ago. Knighton was a better price. These days, you never know what you’re going to get with contractors (of any trade). In Knighton, I just found my trusted, go-to plumber.

Via Google

Was very happy with Knighton Plumbing as I was out of town on a business trip and Janae handled all of the leg work to take care of my tenants for my rental property. Replaced the water heater within 24 hrs! Would definitely recommend

Via Google

We woke up to a water heater spewing water everywhere. Knighton Plumbing was here within 30 mins to take a look at things, give us a quote and answer all our questions. They hauled out the old tanks, put new ones in and within a few hours we were back up and running. Price was great, service was even better. Very friendly and personable guys. Truly, they saved the day and we are so grateful. They will be our first call from now on.

Via Google

These guys are excellent and they helped me out in a huge bind on a very stressful day. Very responsive, fast, efficient and fair and went above and beyond to go out of their way to make sure I had everything I needed with a water heater repair and some wet carpet. I’m not looking anywhere else for plumbing, these are my guys.

Via Google

Jason saved us and our house with a weekend water heater repair! We noticed the bottom of our water heater rusted out late Friday night. We were worried we would have to wait until Monday to get it repaired but Jason was at our house Saturday morning to replace it! We were grateful that he was willing to come so quickly on a weekend so we could avoid any flooding. The repairs were great, Jason explained everything to us and the pricing was upfront and honest. Would definitely recommend Jason and Knighton Plumbing!

Via Google

I have a pedicure chair that another pumbing company told me they would not plum because I didn't know how. Knighton plumbing got me in right away and made sure that my chair worked correctly and drained correctly before they left (about 5 hours). They were upfront about the cost. And they really cared whether or not it worked. Thank you, guys.I really do appreciate you.

Via Google

I chose Knighton Plumbing based on recommendations that they're honest, even though their prices are on the higher end—I'm happy to pay more to support a trustworthy business. I called Thursday morning with a mainline backup, meaning no showers, toilets, laundry, or dishwasher use. They couldn't come until Friday, which I accepted. Friday morning, I called for an ETA, only to learn they'd canceled my appointment entirely (no reschedule) to handle an emergency for a large client (Salt Lake Airport). They didn't offer evening Friday or Saturday service—just canceled. I ended up waiting until Monday for another plumber (from another company), adding three more days without any water use in the house. I understand prioritizing major clients, but abruptly dropping a residential customer in a true emergency isn't acceptable. They should have made it work, even if late Friday or early Saturday. While I appreciate the honesty reputation, I strongly advise against calling them for anything urgent.

Via Google

While other plumbing companies are doubling their prices and being bought out by VC groups, thank goodness for local businesses like Knighton Plumbing! Not only were they professional and skilled, they were affordable and efficient! Cannot tell you how great this company was to work with.

Via Google

We bought a water heater from these guys 5 years ago. Every part of the water heater has broken. We have had to replace the control box and the burner assembly. Now the tank is leaking. They came out for $180 and said it was Rheem’s problem and that we had to go to standard plumbing to get a new a new burner assembly. They didn’t offer to change it out unless we paid for labor and so we had to do it. Now the tank is leaking. They guarantee the parts but not the labor. I know this is standard practice , but it’s not right. Knighton will not guarantee their work so now we have to pay to replace it. A water heater should not have to be replaced after only 5 years and Knighton should use a better product. We won’t be using them again.

Via Google