M & M Plumbing, Heating, and Air Conditioning, Inc.

We made an appointment with M&M easily over the phone, and we received a text message with the appointment details. We then received a text the day of the appointment that Tom was on his way. Tom and Roberto came and were very professional, and did a great job cleaning our oil furnace. They explained to us everything that they did and then gave us a good referral to have someone come check out our chimney which needed to be cleaned as they had advised. We were very pleased with their service and their level of professionalism and their great quality work. We will definitely be calling them again next year to service our furnace. Thanks M&M!

Last year we had a tankless water heater put in. It's been so nice! They got back to me quickly after leaving a message which is already a hundred times better than almost every other plumber I called. They came and assessed what I needed and gave me a reasonable time frame of getting it done It wasn't 6 months out. It wasn't a crazy expensive for them just to show up and look like other plumbers. Not only did they come and put in the tankless water heater in less time they thought it would take, They even filled my boiler! Everyone was so friendly and helpful during the entire process. Even the dog loved them! When it's time for projects around the house whether it's hoping to for upgrades, fixes or emergencies we know who we will be calling!!

Very disappointing, I called yesterday and left all my information with them. The receptionist asked if they could call me back the following day early morning around 7:30am. I agreed and all went well. Called back today, the same woman answered the phone, played like she did not know what I was talking about, then said that they are all booked up until after Thanksgiving. Very rude, arrogant, and disregarding.