Mortensen Custom Plumbing
Hours
Mortensen Custom Plumbing is a highly rated plumbing company serving Flagstaff, AZ, with a 4.7-star rating across 148 Google reviews. Owner Marty Mortensen handles service calls personally, with customers highlighting his prompt scheduling, clear explanations of options, and professional installations including water heaters, circulating pumps, and water softeners. The company also honors warranties covering parts and labor, earning consistent praise for its responsiveness and straightforward communication.
What Customers Say
Customers praise Mortensen Custom Plumbing for prompt, professional service and clear, thorough communication. They highlight Marty's punctuality, attention to detail, and willingness to explain options without pressure. Reviewers also appreciate the honored warranties and quality workmanship on installations like water heaters and pumps.
Why Choose Mortensen Custom Plumbing
Services
Best Suited For
Mortensen Custom Plumbing in Flagstaff, AZ appears to be a strong choice for residential customers seeking professional, timely service with clear communication and high-quality workmanship. Their same-day responsiveness enhances convenience and reliability.
Frequently Asked Questions
Does Mortensen Custom Plumbing offer same-day plumbing service in Flagstaff?
Yes, based on customer reviews they're known for fast response times and frequently complete residential jobs the same day you call.
Does Mortensen Custom Plumbing do residential plumbing repairs?
Yes, they focus on residential work and customers consistently mention high-quality results and courteous service throughout the job.
Does Mortensen Custom Plumbing communicate well about what the job involves?
Based on customer reviews, yes — homeowners highlight clear explanations upfront and no surprises once the work is underway.
Does Mortensen Custom Plumbing show up on time for appointments?
Timeliness is a recurring theme in reviews, with customers noting that the team arrives when expected and works efficiently.
Does Mortensen Custom Plumbing have a good reputation for quality workmanship?
Based on customer reviews, the quality of work is frequently praised — homeowners describe results that hold up and feel professionally done.
Google Reviews
Sheri Wadhams
2 months ago
Marty came exactly on time! Carrie Ann and Marty are both pleasant and great to work with! I will definitely be using them for other plumbing jobs and recommend that EVERYONE in Flagstaff call them for great service! Thank you both for helping us!
Via Google
Evelyn Patterson
2 months ago
Mortensen Plumbing was able to come within a day of the email we sent to let them know about our plumbing problem, and honored their warranty, which covered parts and labor. We appreciate their friendly and helpful service, and timeliness.
Via Google
John Harper
5 months ago
Marty was prompt, very professional, and courteous. He showed up as scheduled and worked until he got the job done. We couldn’t be happier.
Via Google
Bob Frumhoff
8 months ago
I cannot speak highly enough of the professionalism, attention to detail and quality work from beginning to end , i just experienced with Mortensen custom plumbing. The service call was attended to by the owner Marty, a friendly genuine individual who left me with confidence. Marty went above and beyond to explain my options and solve problems that were coming in the future. Highly Recommended!!!!
Via Google
Dean Buchenauer
3 months ago
Marty did a professional water heater, circulating hot water pump, and water softener installation for us, correcting problems and providing us with a superior warranty, which was worth the price.
Via Google
Ian Smith
3 months ago
I had a great experience with Mortensen Plumbing. Marty was professional, fair, and took the time to walk me through several different options for the work that needed to be done. I really appreciated that he explained everything clearly and didn’t try to push a one-size-fits-all solution. The quality of work was excellent, and the whole process was smooth from start to finish. It’s not always easy to find someone you can trust, but Marty definitely earned that trust. I would highly recommend Mortensen Plumbing to anyone looking for honest and reliable service.
Via Google
Diane Branstrom
a month ago
Marty did a great job. Conscientious about his work and very personable. We will definitely be calling on him if we need his services.
Via Google
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