Mountain Side Plumbing
Hours
Mountain Side Plumbing, based in Salt Lake City, UT, holds a 4.7★ rating from 27 Google reviews. They are known for reliable service and quick response times, especially in water heater repair and replacement, often going above and beyond to resolve issues promptly. Customers highlight their professionalism and expertise in handling warranty-related water heater work efficiently.
What Customers Say
Customers praise Mountain Side Plumbing for their quick response and professionalism, especially with water heater replacements and warranty work. Reviewers highlight technicians like Tobias for friendly, thorough service and going beyond expectations, including proper piping and assistance with insurance-related work. Some mention satisfaction with fair pricing compared to larger companies.
Why Choose Mountain Side Plumbing
Services
Best Suited For
Mountain Side Plumbing in Salt Lake City, UT appears to be a strong choice for homeowners seeking reliable, same-day water heater services with quick emergency response and a professional, customer-focused approach.
Frequently Asked Questions
Does Mountain Side Plumbing handle emergency plumbing in Salt Lake City?
Yes, based on customer reviews they respond quickly to urgent calls — several reviewers mention same-day service.
Does Mountain Side Plumbing offer water heater repair and installation?
Absolutely, customers appreciate their water heater expertise and professional attitude during installations and repairs.
Does Mountain Side Plumbing provide reliable residential plumbing services?
Yes, reviews highlight their reliable service and willingness to go above and beyond for homeowners.
Does Mountain Side Plumbing respond quickly to same-day service requests?
Many customers note their quick response time, often scheduling appointments and completing repairs on the same day.
Does Mountain Side Plumbing handle plumbing issues with a professional attitude?
Reviewers frequently mention their friendly and professional demeanor when working in homes.
Google Reviews
Mitch Johanson
6 months ago
They showed up and did awesome job!! Had to have my water heater expansion tank replaced plus some plumbing to have it work better. I highly recommend them!!
Via Google
Zach Costello
11 months ago
Toby came out and replaced our water heater under warranty, and went above and beyond. Highly recommend their Services and expertise!
Via Google
Anonymous Person
6 years ago
BEWARE!!! Called on a Friday afternoon about my water heater leaking and said it was a warranty. Was told I would have to pay labor so I asked how much was the labor and was told $125 an hour. I asked how long it would take to replace it and was told about an hour so I set the appointment for Monday. Of course now that they know it is an emergency the price JUMPED to $420 for labor and an upgrade price for the heater of $150. I had completely drained the heater and turned off the water and gas so it only took 2 guys 1/2 hour to remove and install. The owner Dan would not budge on the HUGE overcharge because he knew it was an emergency and he could charge whatever he wanted. DO NOT USE THIS PLACE!! You can have anyone do your warranty work or just regular work and not get ripped off like you would with this place. Update: To make things worse I discovered that they did NOT put teflon tape on gas line when they reinstalled it and I have had a horrendous smell for months since they installed my water heater and it has made me ill. I fixed that problem and now have no smell. This could have been very dangerous and could have caused my home to explode or me to get very sick. PLEASE, PLEASE, PLEASE DO NOT USE THIS PLACE IF YOU WANT TO BE TREATED RIGHT AND STAY SAFE!!!!!!!
Via Google
Dennis Rosenlof
9 years ago
I had my water heater go out on Saturday March 26th and called at 10:30 am to Mountainside plumbing who installed my water heater 5 years ago. I waited for a couple of hours and no call back so I called again and left another message. I called another place and had my water heater installed within 2 hrs. at 6:30 that night the technician from mountainside called and apologized for not knowing I called. He said that he couldn't have got me a water heater till Monday anyway. I guess if you have a problem during normal business hours they can help you. Just don't call with an emergency.
Via Google
Dell Butcher
3 months ago
Quick & Fast. Thank you.
Via Google
Eric Dougherty
3 weeks ago
Tobias and Chris were super great and friendly. Helped us when our insurance needed extra work done, went above and beyond in water softner install. Next day service and very quick.
Via Google
Kevin S
4 months ago
Did a great job. Out water heater failed, and Tobias came out first thing this morning to take care of it. He jumped right in and got everything handled quickly. The team was incredibly helpful and went the extra mile—redoing the piping properly and walking me through all my questions about the new style of tank they installed.
Via Google
Drew
2 months ago
My water heater went out before warranty expired. It was a Bradford White brand. After calling around to the big names you see online/hear on the radio, you know what I mean for local plumbing radio ads, I had two bids from those companies price me at over $3,000 to do a warranty swap... I decided to email the company on my install documents for when we bought our home. Mountain Side Plumbing responded quickly and broke it all down clearly. It was a warranty situation where I just needed to pay installation. A few hundred dollars for the following: pick up the new water heater, swap out my broken one, adjusted my water pressure after it was messed with from my soft water install by a third party (major reason my other WH broke), and stabilize my water hammer mechanism... all after being quoted thousands from other companies. Mountain Side Plumbing answered the call and I've since referred others to them because of their upfront and transparent approach. 10/10 recommend.
Via Google
Chef Daddy
4 months ago
I want to give an amazing 5 stars to mountain side plumbing they were quick to respond and very professional they came on a last min notice and fixed my toilet that sprung a leak. I highly recommend giving these guys a call! Will definitely be calling them for future needs.
Via Google
Tiffiny Conrad
2 months ago
Mountain Side has done all my plumbing issues since 2007. They are the best! The only plumber I will call for any plumbing work in my house.
Via Google
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