Mr. Rooter Plumbing of Tucson

Some guy from Mr. Rooter and cleared our clog drain for the price they said on the coupon which was 95.00 even! This young gentleman was soo Nice, Professional, Loyal, Respectful, Honest, Respected my Family and I! He gave us four different options on the ways to go. Usually they'll give you 3 options only! This young man "37yro" didn't over priced us! He didn't try to force it the other options on us like most other Plummers do from different companies!. He came over fast at a reliable time! I would most definitely give this dude 10. stars!! 10/10! !!! I would really recommend Mr. Rooter to my Friends and Family! Very Respectful!!!

Yesterday at noon, our septic decided it was full because all of our drains/toilets backed up and water was Overflowing out of each, all over the floor (thankfully, my floors are all concrete and the toilets were clean); however it still made a mess! Moreover, as I said, it was noon so I quickly got on the phone and started calling places all over town. The news just kept getting worse as everybody was booked out for a week! A WEEK!!!! Needless to say, you can't wait a week without the use of your toilets and/or drains. I came across Mr Rooters name in my internet search so I desperately called them. They were so great..... they were able to set my appointment for the afternoon and she told me they would come out and drain my septic in the same day! I couldn't believe it because I was being told by everybody else, it would be anywhere from 3 to 5 days before somebody could come out (that is including our regular septic tank folks). Not only did Mr Rooter set my appointment for that afternoon, someone came out for an initial visit and then called the guys in to come pump my septic! The initial guy came out around 3:00 p.m. and then he called his guy to come pump it. He assured me that they would be pumping it out that night (but I was SOOOO skeptical that they would actually come out and pump it that late). I just knew I would get a call saying that they ran over at their prior appointment and wasn't going to be able to make it out until the next morning. It was around 6:00 p.m. last night but as promised, here comes the pump truck just as I said they would. They turned their lights on, backed to my septic tank and they pumped my septic tank out last night! YES, LAST NIGHT.... I can't express how eternally grateful my husband and I are and we can't thank the entire team at Mr rooter enough! Everyone was so gracious from the young lady who initially answered the phone and set my appointment to the guy who came out for the initial inspection to Adrian who removed our lids a and finally to Devin, who actually ran the pump. Mr Rooter is now our septic tank guys and for any plumbing needs we may have in the future. Thank you so much, you have some very happy customers!

I previously hired another company for plumbing work and asked them to replace my old knobs with new ones and swap out the tub spout. Due to a miscommunication, the plumber suggested I replace the fixtures myself, which was frustrating since I thought I had already paid for that service. After cooling off, I decided to tackle it on my own. I successfully swapped out the knobs but ran into trouble removing the tub spout—it seemed to be secured by a screw I couldn’t find, and I didn’t want to risk damage by twisting it counterclockwise. I called Mr. Rooter, and they sent a technician the next day. The service included a new tub spout and a warranty. Robert was efficient and a pleasure to work with. While the cost was a bit higher than expected, the quality of the work made it worth it. I recommend Mr. Rooter Plumbing of Tucson.