Murray Plumbing Inc

My hot water heater was leaking and I called my warranty company, HomeServe and they set me up with Murray Plumbing. Once I got the notifications who was coming, I looked them up (never heard of them) and looked at the reviews. Some reviews were not very nice. I messaged them and told them to cancel the service. Mrs. Murray called and asked why I cancelled it & asked if she should put it on hold. I told her yes. Later that afternoon, they called again. I declined the call and it went to voicemail. The message that was left, was not intended for me to hear but if that's how they treat people that they deal with, I wanted no part of their company (and yes, I still have the message). I didn't call them back, just had someone else come and do the job. Here we are 3 weeks later and she calls and asked if I want to schedule and I told her no to cancel the service. Within 5 minutes of talking with her, I had the warranty company calling me and explained that they told them, my hot water heater wasn't leaking it was my dehumidfier. I stopped her right there and told her they never stepped foot in my house. Wonder how many other people they are claiming work for that they didn't actually do the work? Reply to owner: NO technicians were in my home. The only contact I had was with the owner's wife via phone.

I had a sewer line collapse at my home. Murray pluming performed the repair. They came out did the assessment on a Thursday and came out on a Saturday to do work eventhough this was called in by a home warranty provider. The workers kept me informed and explained the job throughout the process. I was very pleased with the entire process. Highly recommend them.

Zac first off super polite and professional. He came into our townhouse after a long day of work (start time of 7am) our house is an hour away from the shop he came at 8pm for our issues! After 2 attempts from other shops/ people he finally solved our backed up sewage . Thank you tremendously to Zac and the Murray team for helping us out! I would recommend them to anyone in need