Musselman's Plumbing Heating
Musselman's Plumbing Heating, located in Lebanon, PA, is a plumbing service rated 4.6★ from 21 Google reviews. Known for knowledgeable technicians and reasonable pricing, they provide clear explanations of issues and repairs. While customers appreciate their professionalism and quick response times, there have been reports of communication and follow-up problems.
What Customers Say
Customers praise Musselman's Plumbing Heating for their knowledgeable technicians, prompt service, clear explanations, and reasonable pricing. Several reviewers highlight their professionalism and willingness to troubleshoot issues to avoid extra fees. However, some criticize poor customer service, including lack of follow-up on quotes and failure to complete promised follow-up work.
Why Choose Musselman's Plumbing Heating
Services
Best Suited For
Musselman's Plumbing Heating in Lebanon, PA appears to be a strong choice for homeowners seeking professional, reasonably priced service from knowledgeable technicians, especially for emergency residential needs, despite occasional communication and follow-up issues.
Frequently Asked Questions
Does Musselman's Plumbing Heating handle emergency plumbing?
Yes, based on customer reviews they respond quickly to urgent calls — several reviewers mention same-day service.
Does Musselman's Plumbing Heating provide professional and knowledgeable technicians?
Technicians are often praised for being knowledgeable and professional, helping homeowners feel confident in their repairs and installations.
Does Musselman's Plumbing Heating offer reasonable pricing for residential plumbing services?
Most customers note that pricing is fair and transparent, with good value for the quality of work delivered.
Does Musselman's Plumbing Heating address communication issues during service?
Reviewers appreciate clear communication and updates throughout the job, which helps avoid misunderstandings.
Does Musselman's Plumbing Heating follow up after completing plumbing work?
Several customers mention that follow-up calls or visits are common, ensuring any concerns are promptly resolved.
Google Reviews
Sheldon Heisey
7 months ago
These guys are the bomb! I use them for my personal house as well as my rentals. Reasonable price and they take the time to explain what the problem is and what the recommended repairs are needed. I’ve had several different techs and they all were very knowledgeable. I would highly recommend!
Via Google
James Keen
7 years ago
Had a late day well issue. Service was polite even though I called 3 minutes before closing. Tech called before coming, was at my house within an hour and completed the job quickly. Will definitely use again.
Via Google
Sean Duffy
7 years ago
Called three times to get a quote for a quick job. Spoke to the customer service rep each time who said someone would call me back with information. Never received any calls back. How do you run a business if you don't follow up with potential customers?
Via Google
Sheree Stichler
4 years ago
Would not recommend to my worst enemy! Had to follow up with them a few times just to get the paper estimate. Showed up did the job advised me he would come back in a week to pour the concrete on the sidewalk where they had to dig up. Never came I had to follow up on multiple occasions and essentially demand them to come finish the job they were paid for. They were given a check the 1st day they came and did the water main. A month later I’m getting a bill in the mail called the office was told someone would call back never did. Had to contact Shannon by text who advised it would be taken care of another month goes by and I get yet another bill I call in was told someone will call you back. They never do. I then had to provide Shannon the check number and have them apply it to my bill.
Via Google
Megan Clark
6 years ago
Professional. On time. Explained everything that needed done and worked quickly to fix it. Talked us through troubleshooting the problem until the next day so we did not have to pay an emergency visit fee for calling in the middle of the night. Will always be our first call!
Via Google
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