Big Rock Plumbing & HVAC

We had a new tankless water heater installed to replace an old water heater. We also had three new toilets installed. Hyrum and the crew arrived on time and worked hard all day. They kept me informed on their progress throughout. They did a great job! I would definitely use them again! On another occasion we had a sudden sewer drain pipe leak. I called Trent and he had Hyrum here within an hour. Hyrum diagnosed the problem. He replaced a long cracked pipe and other degraded pipes to prevent future problems. He noticed a very small leak nearby and fixed that as well. He also installed an access panel to cover the hole in the ceiling so we didn't need to patch the drywall ourselves. I really appreciate their fast response, attention to detail, and providing solutions that make things easier for us. I highly recommend them!

Via Google

My experience with Neon Plumbing, and Trent who was sent out, was as professional as it gets. He was at my place within 24 hours of my placing the non-emergency call to get a look at a minor leak in my crying, and called to see if they could come early (so awesome). Trent was super courteous and clean, ranging from wearing the shoe-covering booties on his shoes at all times in my house to catching any mess on cloth that he setup. He was very kind and helpful. Most importantly, he helped us figure the whole thing out to get it all fixed. We would highly recommend Neon Plumbing and Trent to anyone.

Via Google

We had a shower valve leaking and causing a huge mess. Trent was able to come out the next day and get us a qoute for the repairs as well as some other crucial plumbing devices (shutoff valve, PRV and expansion tank) our severely outdated plumbing system was in desperate need of. Would highly recommend Neon for the expertise, professionalism, and quick response. Thanks again Trent!

Via Google

Trent and Hyrum were incredible to work with! Our old water heater broke, and despite a packed schedule, Trent - who is both department manager and a master plumber - made time to help us. The price is fair compared to competitors, but the services were exceptional. They arrived on time, explained everything clearly, and installed our new tankless water heater flawlessly. Hyrum’s skill, professionalism, and friendly attitude went above and beyond. We’re thrilled to have found out go-to plumbing team! Highly recommend!

Via Google

Hyrum did an excellent installation and Trent was super thorough on the front end with the bid. There was no effort to force a sale or add on to the scope of work that I requested. They were great in every regard. They installed a Navien tankless water heater.

Via Google

We had a new tankless water heater installed to replace an old water heater. We also had three new toilets installed. Hyrum and the crew arrived on time and worked hard all day. They kept me informed on their progress throughout. They did a great job! I would definitely use them again! On another occasion we had a sudden sewer drain pipe leak. I called Trent and he had Hyrum here within an hour. Hyrum diagnosed the problem. He replaced a long cracked pipe and other degraded pipes to prevent future problems. He noticed a very small leak nearby and fixed that as well. He also installed an access panel to cover the hole in the ceiling so we didn't need to patch the drywall ourselves. I really appreciate their fast response, attention to detail, and providing solutions that make things easier for us. I highly recommend them!

Via Google

My experience with Neon Plumbing, and Trent who was sent out, was as professional as it gets. He was at my place within 24 hours of my placing the non-emergency call to get a look at a minor leak in my crying, and called to see if they could come early (so awesome). Trent was super courteous and clean, ranging from wearing the shoe-covering booties on his shoes at all times in my house to catching any mess on cloth that he setup. He was very kind and helpful. Most importantly, he helped us figure the whole thing out to get it all fixed. We would highly recommend Neon Plumbing and Trent to anyone.

Via Google

Trent was very informative. Gave me a quote detailing three different systems. He also discussed some other potential systems and the pros and cons to them. Paid nothing to have him come and quote out my systems. He was great 

Via Google