New Era Plumbing
Hours
New Era Plumbing serves homeowners in Chandler, AZ, handling everything from water leaks and water heater replacements to full sewer line installations. The team is known for same-day responses, clear communication throughout the job, and leaving work areas clean. Rated 5 stars across 170 Google reviews, customers consistently highlight the crew's thoroughness and willingness to take calls on weekends.
What Customers Say
Customers praise New Era Plumbing for prompt same-day responses, thorough problem diagnosis, and clear communication throughout complex repairs like sewer line replacement and leak resolution. Reviewers specifically highlight the professionalism and friendliness of technicians such as Josh, Louie, and Eric, noting their efficiency, respectfulness, and willingness to handle emergencies on weekends.
Why Choose New Era Plumbing
Services
Best Suited For
New Era Plumbing in Chandler, AZ appears to be a strong choice for residential customers needing fast, professional emergency or same-day service, especially on weekends, supported by knowledgeable staff and thorough, customer-focused work.
Frequently Asked Questions
Does New Era Plumbing offer emergency plumbing services in Chandler, AZ?
Yes, based on customer reviews they respond quickly to urgent calls — several homeowners mention same-day and weekend availability for emergencies.
Does New Era Plumbing do same-day residential plumbing repairs?
Yes, reviewers frequently highlight fast response times and same-day service for common household plumbing issues.
Does New Era Plumbing work on weekends?
Based on customer feedback, they do take weekend calls — worth contacting them directly to confirm availability for your situation.
Does New Era Plumbing have knowledgeable plumbers who explain the work?
Yes, customers consistently mention that the staff takes time to explain issues clearly and performs thorough, professional work.
Does New Era Plumbing provide good customer service?
Based on reviews, homeowners appreciate the attentive customer care and the team's professional approach from the first call through job completion.
Google Reviews
Tis A Treasure
4 weeks ago
Can't say enough positive things about New Era Plumbing. On time, called to confirm their arrival and super professional. They took plenty of time to correctly identify the problem and offered reasonable, cost effective options for repair. From start to finish it was nice to work with New Era Plumbing and we wouldn't hesitate to have them work on plumbing in our home again. This time they replaced a faulty outdoor water shuttle off valve and located a leaking pipe that was covered in concrete.
Via Google
Micah Stubblefield
4 months ago
We had a gas fire pit issue and New Era responded so quickly. Got a guy out here same day even when it wasn't an emergency. They treated us like we were top priority. Eric came, did a great job and was very friendly, professional and quick he stayed to finish the job on a Friday evening and you can tell he loves working for a company that treats him well. The owner is very easy to work with and I highly recommend this company for any plumbing needs.
Via Google
Megan Lescoe
a month ago
I cannot say enough good things about this plumbing company. What started as a simple leak turned into a nightmare that tore up my entire bathroom and caused significant wall damage. From day one, their team went above and beyond to make sure everything was handled the right way. They were professional, honest, and incredibly thorough in diagnosing the problem. Instead of cutting corners, they took the time to explain what was happening, what needed to be fixed, and why. The crew worked hard, stayed late when needed, and treated my home with care and respect throughout the entire process. What really stood out was their commitment to making things right. They didn’t just fix the leak, they made sure the repairs were done properly and helped coordinate solutions so the damage didn’t get any worse. In a stressful situation, they were calm, reliable, and truly had my best interests in mind. They also handled everything with insurance to make sure my home was taken care of. If you’re looking for a plumbing company that actually cares, shows up when they say they will, and stands behind their work, this is the one. I would absolutely recommend them to anyone without hesitation.
Via Google
erica !
10 months ago
they fixed our major plumbing issues (replacing the entire sewer line) in a solid 3 days and kept us in the loop about the situation the whole time. super cool owners and a really nice crew, they really are looking out for customers best interests :) the bathroom was completely torn up during the process but when they finished the project, it was like they were never there! genuinely so glad that we called them and not another company, i would 1000% call them up again if i ever need help and 10/10 recommend them!
Via Google
Samii Flores
11 months ago
I highly recommend New Era Plumbling. They’re kind, knowledgeable, quick and efficient. Our poor water heater died over the weekend and Josh is the one who came out and got us all set up with a bigger and better water heater, he even kindly cleaned up all around the washroom equipment, which we are so thankful for. He went above and beyond to ensure we were taken care of. I will recommend New Era Plumbing to any friends or family members in search of trustworthy plumbing hero’s. Any employee here will help you to the fullest with your plumbing needs.
Via Google
Nick Woods
a month ago
We recently discovered a water leak in our house and called New Era Plumbing after luckily finding them online. Louie immediately answered the phone on Sunday afternoon and arrived just a few hours later. He quickly diagnosed the source of the leaks and offered several possible solutions. To prevent future issues, we decided to have our whole house re-piped with PEX through the attic. The price was significantly lower than competitors, so we feel like we received excellent value. The entire job was completed in two days, less than a week later. We couldn't believe it! Josh and Louie endured high temperatures working in the attic during the March heat wave, dedicated to getting our house back in order as soon as possible. The workmanship was top notch. Louie was a real calming presence during an extremely stressful time for our family. You couldn't meet a nicer or more trustworthy person. I would not hesitate one minute to hire New Era Plumbing again. I highly recommend Louie & Josh.
Via Google
Kevin Calbert
6 months ago
Josh and the crew came out and helped me with a leak in my PEX tubing. He even took my call on a Sunday! They did a great job! Friendly, respectful and thorough. I'd highly recommend!
Via Google
Brandon Lane
2 months ago
Josh and Louie with New Era Plumbing absolutely saved the day after my house flooded. I originally had another company come out to jet wash the pipes and was told everything was cleared, but unfortunately the line to the main house was still clogged. Josh and Louie came out, took their time, properly inspected everything, and helped identify multiple issues that were missed — including the line still not being cleared and a belly in the street that involved the city. They were extremely patient with me while I was in a full panic dealing with the flood, water damage, and the stress of everything going on. They explained things clearly, reassured me, and gave me the confidence that I finally had the right people helping me. On top of that, they saved me around $8,000 in unnecessary costs. That alone says a lot about their honesty and integrity. After feeling taken advantage of by the previous company, Josh and Louie were a breath of fresh air. They were professional, knowledgeable, genuine, and truly cared about helping me. You can tell these are good-hearted, Christ-like people. They even had Bible verses on their shirts, and honestly, their actions matched that. They showed up with integrity, compassion, and expertise when I needed it most. I’m extremely grateful for Josh, Louie, and New Era Plumbing. These are the kind of people you can rely on when everything feels like it’s falling apart. Highly recommend them.
Via Google
James MacWilliam
6 months ago
New Era plumbing is who I will recommend to all friends and family. They were attentive, responsive, extremely knowledgeable, and went above and beyond expectations. Very much blown away with the level of detail and service. Please stop looking for other plumbers and call new era. Louie that helped my family is a kind and humble man who is a true craftsman. I hope everyone gets the plumbing experience we have received. Thank you so much New Era!!!
Via Google
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