Plumbing by Jake

I wanted say that the Ambient Edge Team that installed our Outdoor water faucets were truly Amazing! They were Extraordinary Hard Workers, took their time to install these faucets, explained in detail what they were doing and kept me posted on absolutely Everything! They were Cordial and Friendly! They were conscientious in their work and included me in supervision of their work! I can’t say Enough about Steve and his Worker. Both were Extreme Perfection when it comes to having Professional work done! I am Very Happy with their Work! It came out Way Better than I expected! Such a Great Team! Thank You So Very Much for our Faucets! Can’t wait to use them! These two need a Raise!  Elizabeth and Darren Deal

I had an emergency at my house and they were able to get there within about an hour and a half Anthony was very professional friendly concerned great to work with and I felt like I could trust him with anything in our house. He took time to look at some other things that we needed fixed and both my son and I just thought he was amazing. Both of the technicians that came out were very professional and friendly and hard-working and I really hope that you give them a raise because I would be a customer of yours from now on because of The service that Anthony provided.

1st visit: I said I needed to find a leak that water company alerted me to. I showed him a small leaky ball joint connecter - thats all I could find. We both said that wasnt a leak that would cost $15 a month. He walked around the house but didnt see anything. He did a good job, very polite. I was thinking $200max but it was $491. We still didn't know where the real leak was. 3 days later no hot water. Found water heater had turned into a magnificent fountain, like a garden hose on full coming out everywhere. Now I knew where the leak was coming from. It probably started small until it became huge. I called to share, just saying in the future it would be best to check the water heater, water softener and under the house - you wont find those leaks unless you inspect. He wanted someone to look and learn training points so I agreed- but said I wasnt financially ready to replace it yet. He said "No Charge", so I said ok. The man who came was very nice and shared water heater info with me. I showed why no water could be seen from the outside, and why each appliance needed to be checked. Before leaving he said investigating for a water leak was $600. First time I heard that, tho I had requested them to find a water leak as per the water company. It's unfortunate that all people working for the company don't have the same information. It seems the same everywhere. They had originally told me on the phone, before the first visit - there was a $100 charge for coming out that would be deducted from repair charge. That didn't happen, I just paid the $491 specified by the book for the repair. On the second visit for "trading purposes" he wanted me to pay $100 for coming out, but the office fixed that confusion.