Plumbing Pros LLC

PROS - Ok from the start, Autumn who set everything up was AWESOME! The technician Landon, did a GREAT job with explaining everything to me and finding out the issue I had going on. CONS - They are a little pricey, BUT you get what you pay for.

This was my first experience using Plumbing Pros under unfortunate circumstances. I didn’t know where to even start but from that initial phone call to the first meeting and the extensive job I was treated respectfully and explained everything throughly. My initial meeting with Francisco and Chris went great, they showed me the issues and explained to me exactly what was going on. I knew that I would hire them for the job. They scheduled me in right away and Francisco came out early in the morning along with Jay spent all day into the evening in my home. Francisco is very detail oriented and it shows in the work that he does. Honestly, he takes pride in his job and that is of great value for a customer like me. Jay was there in every step assisting him and Chris showed up to see how the work was going. Great customer service. They made me feel safe and confident that I was in good hands. The job took two days to get done and Francisco was at it again for more than a few hours today. At the end of the job Francisco asked me how things were going to make sure everything was good. This was one of the most stressful times for me in my home and Francisco, Chris and Jay did a good job of making me feel less stressed. They were even kind to my dog who was acting crazy with strangers in the home. I will definitely be calling them again because I’ll need other updates soon.

Sal was awesome! I called last night with emergency and he walked my daughter through shutting off the main water valve. Jason came out today and did a great job repairing the break and getting the heat and hot water back. I thought pricing was fair and appreciated that they came out on the weekend. Also were helpful with referring someone to help with repair and remediation. Definitely will recommend them and use in the future.