PlumbPRO Services

I called PlumbPro after noticing wet spots forming on my ceiling. To their credit, they scheduled a next-day visit and conducted a thorough inspection. They cut a hole in the ceiling—with the understanding that I would be responsible for patching it—in order to run diagnostics, including running water for about 30 minutes in total. They also inspected the bathroom above, which was the initial suspected source. Ultimately, they determined the issue was most likely a roof leak, which is outside their scope of work. The visit ending up costing $300 and mainly involved cutting a hole in the ceiling, and running water for roughly 30 minutes. After returning to the house to retrieve the access panel, their demeanor noticeably changed, and it felt like the team was in a rush. The access panel provided barely fit and had them chipping away drywall by hand to install. I then had to modify it myself after they left to make sure it was secure and wouldn’t fall. Now, to properly fix the ceiling, I’ll need to enlarge the hole further to remove the uneven sections of drywall. This rush also left little time to discuss other potential issues they briefly mentioned. I later called the office with follow-up questions but never received a response. Additionally, my shower handle hasn’t turned as smoothly since the inspection. Overall, I’m not satisfied with the experience. While I understand the issue was outside their scope, $300 feels steep for a 90-minute visit that ultimately left me with additional out-of-pocket repairs.

John and Will we awesome! They worked quickly, neatly, and got my kitchen drain problem squared away. John was showing me the completed work when I realized that I needed a clean out. They said no problem, and quickly added one. I highly recommend PlumbPro Services if the rest of their staff are as friendly and professional as John and Will. Thank you guys!

I’ve had PlumbPRO assist on multiple projects. They’ve always been prompt, had amazing customer service and been super responsive. The work has always been done right the first time. I don’t think twice about calling these folks. Excellent value for the costs. Very happy to be a customer. Rod & John were the dynamic duo who saved my bacon today!