Poole Brothers Plumbing

Recently, my old water heater stopped working in my older home, so I went out and bought a replacement. I also arranged for installation and removal of the old heater through the store, which set up a local plumbing company to handle the job. Not long after, I got a call from the plumbing team to schedule a time for a technician to come by and take a look at what would be needed for the new water heater installation. Leo, the tech, arrived the next morning right on time. He was very professional, friendly, and quickly figured out everything that was needed to get the new water heater in place. I was pleasantly surprised that he was able to schedule the installation for later that same day. I was given a time window in the afternoon, and then got a call letting me know when the plumbers were on their way. Everett and another plumber showed up right on time and got started immediately. They finished installing the new water heater in less than an hour, and made sure everything was working perfectly before they left. Both of them were polite, professional, and worked efficiently. From start to finish, I was really impressed with the level of service I received from this plumbing company. If I ever need plumbing help again, I’ll definitely call them.

Via Google

We had a serious gas leak at our home in Tucson, and our gas was shut off for safety. After our first attempt with another plumbing company didn’t work out—they couldn’t find the leak and still charged us—we needed real help, fast. Some friends recommended this plumbing team, and Everett came right out. He worked hard to track down the leak and explained every step, including how to get an inspection set up with the County. Everett was very professional, and the price was fair—definitely not overpriced. From now on, this is the only plumbing company I’ll call for any job.

Via Google

After living in our new place for a short while, we ran into a stubborn clogged toilet that just wouldn't budge, no matter how much we tried to fix it ourselves. that's when we decided to call Poole Brothers Plumbing. everett arrived at our home within a couple of hours and quickly got to work. after checking under the house, he found that the plumbing pipes were in really rough shape and needed a total replacement. we agreed to have all the pipes inside and outside changed. the whole process went smoothly, and the service was fantastic. the price was very reasonable, especially considering the peace of mind it gave us. leo and his helper handled the job with a lot of professionalism, were always polite, and made sure to keep us updated on everything happening. we're really happy with the work and would definitely call them again for any plumbing issues.

Via Google

We've used poole brothers plumbing twice since moving into our home in tucson, and couldn't be more satisfied. our most recent job was getting our old water heater replaced. from the first call to the final check, everett did an excellent job. he took the time to explain every step before and after the install, and answered all our questions in a way that was easy to understand. you could tell he really wanted us to be comfortable and happy with everything. we also found the prices to be fair and competitive. overall, solid folks who care about their customers—we'll definitely call them again for any plumbing or hvac issues.

Via Google

Everett, the plumber who helped with my water filtration system, did an outstanding job. He took the time to talk through what I needed, suggested the best solution, and handled the installation smoothly. Everett arrived soon after I called and gave me an upfront estimate, which matched the final price. The installation itself was finished in just over two hours. After everything was set up, he explained how to take care of the new system and let me know that it might take a couple of days for the water to fully cycle through because of what was left in the hot water tank. The service was professional and straightforward—really glad I chose Poole Brothers Plumbing for this job.

Via Google

Poole Brothers Plumbing gave excellent plumbing service. The plumber was quick, professional, and very efficient while resetting three toilets and replacing the parts inside each tank. He explained the toilet repair work clearly, kept everything organized, and made sure each fixture was working the right way before leaving. When the job before ours took longer than expected, he called right away with an update and a realistic arrival time, which was very helpful and appreciated. A problem came up with the third toilet tank, and Everett handled it in a very fair and professional way. He credited the cost of the replacement tank that my father had already purchased and returned to install it with no extra labor charge. That kind of honest service and strong communication is hard to find. The whole experience felt smooth, respectful, and customer focused from start to finish. We were very impressed with the quality of the plumbing work and will gladly use them again for future toilet repair and other plumbing needs, and we would happily recommend them to others.

Via Google

Knowing that one of the plumbing and heating systems in our building would eventually need replacement, we asked Poole Brothers Plumbing to come out to our property in Tucson and inspect the buildings. Everett found that the boiler was not operating the way it should and needed to be replaced right away. By the very next day, a new boiler was ready, and Leo and the crew worked hard for two full days to get everything installed and running properly in time for our Sunday morning service in Memorial Hall. The whole process was handled with clear communication, honest advice, and strong plumbing knowledge. We truly appreciated how well the plumbers and office staff took care of us and made sure our heating and plumbing system was safe, dependable, and working smoothly.

Via Google

i want to share my experience with this plumbing company after they installed a new hot water heater for me. everett was my plumber and he did a fantastic job from start to finish. he took the time to go over all my options, carefully explaining the condition of my old water heater and the benefits and savings of getting a new one. everett also explained the warranty details and made sure i understood the costs involved, which was really important to me since i’m on a fixed income. he made the whole process easy and stress-free. the new hot water tank is working perfectly and i couldn’t be happier with the service. everett was friendly, professional, and really knows his stuff. i highly recommend this company for anyone looking for a skilled and trustworthy plumber in arizona, especially if you need help with your hot water.

Via Google

We’ve had Everett from Poole Brothers Plumbing come to our Tucson home a few times recently because we had some pipes burst. Each time, he showed up quickly and fixed the plumbing issues at a fair price. When another pipe broke, we called again and Everett came out that evening, making sure everything was repaired the right way. He only charged us the amount he had quoted earlier, which was very reasonable, and there were no surprise fees. The customer service was excellent and Everett worked hard to get everything handled, even after normal hours. I would definitely recommend this company to anyone needing plumbing work in Tucson—they truly care about getting the job done right and keeping customers happy.

Via Google