Precision Air & Plumbing

install went well. we asked to reroute the condensation line from running across the roof into a vent. we were told...no problem. the cleanup was was not what we expected. the unit...duct work and insulation were piled onto the street. we live on a fairly severe curve and when it started to get dark...we were worried that someone might run into the mess. we called just before 5:00 and felt better after being told cleanup was running late...but when it got dark we moved a car in front of the pile. a little after 7:30 a young man showed up. never came to the house to say he was here or that he was done. final cleanup consisted of using a leaf blower to blow the insulation across the street into the neighbors yard. i spent my saturday morning sweeping up sheet metal screws... insulation and drywall plaster. left us thinking that paying a premium for the Precision Air brand was a let down. i did send an email on saturday and talked to our sales tech...no response. UPDATE: Email & phone call were never responded to...but posting a less than desirable review prompted Precision to give us a call. Bethany spent 45 minutes with us going over the specifics of our complaint. It turns out that the cleanup crew is a third party...not Precision employees. Precision has little control on what time the cleanup crew will arrive and at what level they preform at. Using our anecdotal experience...Bethany was going to reach out to their sub contractor and point out the deficiency. Going forward we believe that Precision will preform to the high bar they have set..hence the new 4 star rating

I had a great experience with Leslie Cintron who came out for my air-conditioning check. She was extremely knowledgeable and took the time to clearly explain everything in a way that was easy to understand. She was pleasant, professional, and very thorough in her work. I especially appreciated that she put on shoe protectors as soon as she entered the house such a thoughtful and respectful touch. She did an excellent job, and I truly enjoyed her visit. Highly recommend! Thanks Leslie

Miguel & Chris came out to fix my main drain in the master bathroom. It was replaced before I purchased the home by another company and it was done poorly and has been leaking fir the last 9 years. Good thing we found the leak and repaired it properly. Great work guys!!! THANK YOU!!