Pridemark Plumbing
Hours
Pridemark Plumbing is a highly rated plumbing company serving Surprise, AZ, with a 4.9-star rating across 330 Google reviews. The company is known for same-day availability and fast response times, with technicians handling repairs ranging from toilet and faucet leaks to tankless water heater diagnostics. Customers consistently highlight the skill and personability of their plumbers, making Pridemark a frequently recommended choice for both one-time repairs and ongoing plumbing needs.
What Customers Say
Customers praise Pridemark Plumbing for prompt scheduling and expert service, especially from plumber Donnie, who is noted for his knowledge, efficiency, and professionalism. Reviews highlight successful repairs of leaks, shower cartridges, faucets, and tankless water heaters, with customers appreciating Donnie’s respectfulness and thorough work. One negative review cites unpreparedness and poor attitude from a technician.
Why Choose Pridemark Plumbing
Services
Best Suited For
Pridemark Plumbing in Surprise, AZ appears to be a strong choice for homeowners seeking fast, professional service with skilled technicians, especially for emergency or same-day residential plumbing needs.
Frequently Asked Questions
Does Pridemark Plumbing offer emergency plumbing services in Surprise, AZ?
Yes, based on customer reviews they respond quickly to urgent calls — several homeowners highlight fast response times even for after-hours situations.
Does Pridemark Plumbing provide same-day plumbing repairs?
Yes, reviewers frequently mention same-day service, making them a solid option when you need a plumber fast.
Does Pridemark Plumbing handle residential plumbing jobs?
Yes, they focus on residential work and customers consistently describe the technicians as skilled and professional throughout the job.
Does Pridemark Plumbing have friendly, trustworthy plumbers?
Based on customer reviews, homeowners often call out the personable, easy-to-work-with attitude of the technicians — a common reason people recommend them to neighbors.
Does Pridemark Plumbing come highly recommended by local Surprise residents?
Yes, reviews from Surprise homeowners consistently praise the quality of work and professionalism — contact them directly to discuss your specific plumbing needs.
Google Reviews
John Driscoll
a month ago
The Pridemark company was very responsive to my needs of a toilet leak and had a plumber here the day I called. The plumber named Donnie was excellent. He was very knowledgeable, efficient and left everything spotless. They are now my go-to company and Donnie my go-to plumber.
Via Google
Val Haggard
3 weeks ago
Donnie replaced a leaking shower cartridge, leaking kitchen faucet and shut offs for the kitchen sink. He also repaired the kitchen drain that had been leaking. Very respectful and nice. Highly recommend Pridemark Plumbing.
Via Google
Terrie D'Ambrosio
5 months ago
Pridemark will be our go to choice from our plumbing needs from now and into the future. Getting an appointment was fast and easy. Donnie is not only personable but he has the integrity and skill set that cannot be found with those corporate run company ( rhymes with kettle). Highly recommend!!!!
Via Google
Kim Laughton
2 months ago
Excellent service! They were able to be at our house just a couple of hours from first call. Our leak was repaired quickly and thoroughly. Very kind and considerate of our home too. Highly recommended!
Via Google
Tim&Lori sorenson
2 months ago
Donnie came out and repaired our tankless water heater. He was early for his appt, professional and quick to diagnose and repair our problem. We will definitely be calling him for all our plumbing needs!!
Via Google
Tammy Mcgath
3 months ago
The technician was not prepared to perform the service and I found him to be arrogant and condescending. He blamed me for the leak on a 5 year old unit and when I showed him that the owners manual doesn't say anything about flushing the tankless unit except when there is an error code, he doubled down on the attitude stating that a 6 month flush interval was obvious. It was ridiculous that he would argue with the customer to defend a company that he is not emploed with. To add insult to injury, he tried to sell me an add on that supposedly makes flushing unnecessary. He quoated over $900 just in labor to install new warranty parts. I elected to pay the callout fee rather than spend nearly $1000 with a company that would condone that sort of treatment. After the fact, I found a brand new upgraded unit for less than $900 and a plumber to install it for $350. I found out that my 5 year old unit has been discontinued by Rinnai. This company is definitely not interested in the customer's best interest. STEER CLEAR!
Via Google
Rosemary Moon
4 months ago
I had a great experience from booking the appointment to the final work being completed. I had Delta faucets that needed to be replace, the tech let me know that Delta has a lifetime guarantee, he provided the number to call and walked me through the process. The plumber was great, on time, did the work with no clean up for me after his visit. Thanks so much for a great experience.
Via Google
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