Rabenstein Heating Air Conditioning & Plumbing Inc.

Update September 2025 - I'm following up on this post and increasing the rating to 5 stars. They returned after the second fix began to leak and replaced the entire line. The two gentlemen who did the replacement were very efficient, polite, and neat. They cleaned up after themselves and even replaced the damaged ceiling tiles, which we weren't expecting. Even though it took us a while to get a satisfactory fix, I will still use Rabenstein for our heating/cooling issues. August 2025 - We had two mini-splits installed in September 2022. Last year, we had a leak in our basement ceiling (fortunately, a drop ceiling). Someone from Rabenstein's came and "fixed" it with tape. This year, the leak returned. We called. A gentleman came last week and re-taped it with a different kind of tape. He was here for about 15 minutes and charged $115. Now, we have two leaks! The original one and a new one about 10 feet away! In the pictures below, there is a picture of the original leak (very dark) and the same leak now (we turned the panel around to see if it was still leaking), a picture of the new leak, and a third picture to show that the new leak is about 10 feet away. The gentleman was friendly and courteous but I really don't think tape is the answer here. I will be calling again on Monday, but I don't intend to pay another $115. Follow up - Rabenstein’s sent a more experienced person to review and fix the issues at no additional cost. Much appreciated.

After more than 26 years, our water heater quit working. It obviously needed replaced. I contacted Rabenstein Heating Air Conditioning & Plumbing since they have been giving us outstanding service for a long time. Obviously with no hot water, we were anxious to have a replacement installed. Two technicians, Bobby and Brian, came to our residence and checked the situation. They set an appointment within a reasonable time and showed up on schedule. Within an hour, they had completed the job and a short time later, we had hot running water again. The cost was competitive and Bobby and Brian were competent and professional. It was a pleasure to take a hot shower after they finished.

Neil was our service rep. He was extremely thorough and definitely knew what he was doing. We appreciate the timely response for this service call as well. Feel confident in the work that was done. We feel this was probably the best service we have ever had on our furnace.