Rare Breed Plumbing, Heating, and Air

**Incomplete Work - Paid Thousands for "Full Repipe" That Wasn't Complete** I hired RareBreed Plumbing in April 2024 for what was sold to me as a complete replacement of all galvanized steel piping in my home. I paid thousands of dollars based on this understanding. I trusted this company because the owner, Court, had previously done excellent work at my home before he owned RareBreed. Unfortunately, this experience was drastically different: **Professionalism Issues:** - Two plumbers argued with each other throughout the workday while in my home - What should have been a professional job turned into an all-day event - By the end of the day, 5-6 plumbers were in my house trying to finish the work - I had to speak with the crew leader about the unprofessional behavior **Incomplete Work:** - About a week after the original work, I had to call them back because the P-trap under my bathroom sink was leaking due to incorrect measurements - On Christmas Eve 2025, I discovered water on my bathroom floor - The source was a leaking shutoff valve connected to OLD, CORRODED, RUSTED galvanized steel pipes that were NEVER REPLACED during the "complete repipe" - I had to make multiple trips to Home Depot on Christmas Eve to purchase galvanized steel pipe and repair it myself - I sent them photos clearly showing painted galvanized steel pipes with old paint rings, proving they predate the April 2024 work - During the callback for the P-trap repair, workers were directly under this sink yet never addressed or replaced these corroded pipes **Company Response:** When I called to address the unreplaced galvanized steel pipes, I was told on the phone that only drainage pipes are under warranty. This completely misses the point - these galvanized steel water lines should have been replaced during the ORIGINAL work in April 2024 as part of the complete pipe replacement I paid for. I was told Verbally, all pipes except copper would be replaced - that's why I agreed to spend thousands of dollars. I sent an email requesting a written explanation of why these pipes were not replaced as promised. The company has not responded to my email request. **Bottom Line:** I paid thousands of dollars for complete pipe replacement and received incomplete work. The corroded galvanized steel pipes I discovered on Christmas Eve should have been replaced when I paid for the job in April 2024. I cannot recommend this company based on this experience. If you hire RareBreed Plumbing, I strongly recommend: - Getting extremely detailed written quotes specifying exactly which pipes will be replaced - Taking before and after photos of ALL work areas - Inspecting all work thoroughly before final payment - Being prepared for potential professionalism issues during the work

I think I've found the plumber we'll be using from now on! They were amazing. All I had was a leaking washer hookup which is exactly what they told me it was. There was no embelishing or creating additional problems. I especially appreciated their transparency with everything by letting me know all the options and explaining what everything means. The service charge is reasonable and very affordable to have them diagnose the problem. Will definitely be going to them from now on!

I had a routine furnace inspection performed by Daniel. He was very thorough and knowledgeable. He noticed some irregular noises with the original furnace unit in my house and guided me through my options without unnecessary pressure. He went above and beyond by contacting the manufacturer to check the warranty status and shared his recommendations. More recently, I received a plumbing inspection from Miguel and Ash. They were great as well. They showed up, walked me through all of the important fittings and potential points of failure and noted any concerns, again without unnecessary pressure. We discussed routine maintenance and areas to focus between inspections. They provided quick and simple cost estimates for minor future repairs Great service overall. I'll continue to rely on Rare Breed for their services.