Rare Breed Plumbing, Heating, and Air

**Incomplete Work - Paid Thousands for "Full Repipe" That Wasn't Complete** I hired RareBreed Plumbing in April 2024 for what was sold to me as a complete replacement of all galvanized steel piping in my home. I paid thousands of dollars based on this understanding. I trusted this company because the owner, Court, had previously done excellent work at my home before he owned RareBreed. Unfortunately, this experience was drastically different: **Professionalism Issues:** - Two plumbers argued with each other throughout the workday while in my home - What should have been a professional job turned into an all-day event - By the end of the day, 5-6 plumbers were in my house trying to finish the work - I had to speak with the crew leader about the unprofessional behavior **Incomplete Work:** - About a week after the original work, I had to call them back because the P-trap under my bathroom sink was leaking due to incorrect measurements - On Christmas Eve 2025, I discovered water on my bathroom floor - The source was a leaking shutoff valve connected to OLD, CORRODED, RUSTED galvanized steel pipes that were NEVER REPLACED during the "complete repipe" - I had to make multiple trips to Home Depot on Christmas Eve to purchase galvanized steel pipe and repair it myself - I sent them photos clearly showing painted galvanized steel pipes with old paint rings, proving they predate the April 2024 work - During the callback for the P-trap repair, workers were directly under this sink yet never addressed or replaced these corroded pipes **Company Response:** When I called to address the unreplaced galvanized steel pipes, I was told on the phone that only drainage pipes are under warranty. This completely misses the point - these galvanized steel water lines should have been replaced during the ORIGINAL work in April 2024 as part of the complete pipe replacement I paid for. I was told Verbally, all pipes except copper would be replaced - that's why I agreed to spend thousands of dollars. I sent an email requesting a written explanation of why these pipes were not replaced as promised. The company has not responded to my email request. **Bottom Line:** I paid thousands of dollars for complete pipe replacement and received incomplete work. The corroded galvanized steel pipes I discovered on Christmas Eve should have been replaced when I paid for the job in April 2024. I cannot recommend this company based on this experience. If you hire RareBreed Plumbing, I strongly recommend: - Getting extremely detailed written quotes specifying exactly which pipes will be replaced - Taking before and after photos of ALL work areas - Inspecting all work thoroughly before final payment - Being prepared for potential professionalism issues during the work

Via Google

I think I've found the plumber we'll be using from now on! They were amazing. All I had was a leaking washer hookup which is exactly what they told me it was. There was no embelishing or creating additional problems. I especially appreciated their transparency with everything by letting me know all the options and explaining what everything means. The service charge is reasonable and very affordable to have them diagnose the problem. Will definitely be going to them from now on!

Via Google

I had a routine furnace inspection performed by Daniel. He was very thorough and knowledgeable. He noticed some irregular noises with the original furnace unit in my house and guided me through my options without unnecessary pressure. He went above and beyond by contacting the manufacturer to check the warranty status and shared his recommendations. More recently, I received a plumbing inspection from Miguel and Ash. They were great as well. They showed up, walked me through all of the important fittings and potential points of failure and noted any concerns, again without unnecessary pressure. We discussed routine maintenance and areas to focus between inspections. They provided quick and simple cost estimates for minor future repairs Great service overall. I'll continue to rely on Rare Breed for their services.

Via Google

I Want to express my sincere gratitude to Court Lundberg and his employee Daniel for their prompt and service and restoring our water heater after a previous company did not install it up to code. Their attention to detail and desire to educate my husband and I about what was done wrong and what the did to fix the issue was a breath of fresh air! When our previous water heater went out after having it installed in May of 2024 (no rhyme or reason to this happening so fast!) Rare Breed was the most recommended company, even from my own neighbor, to take care of all of our HVAC needs. Rare Breed, your reputation is impeccable, your desire to educate us on what happened so it doesn’t happen again is worth it’s weight in gold, and your attention to detail and customer service is commendable! Thank you so much for your 5 star service! -Haylo

Via Google

They solved my plumbing and filter under my sink and were amazing! They responded quick and were so easy to communicate with. Very helpful and sweet! They did a great job and I was able to get an appointment within a couple days. We’ve found ourselves a new plumber that’s for sure! Highly recommend.

Via Google

We had a new water softener system added to our home and couldn’t be more pleased with the work performed by Brody. He was thorough, not pushy, totally in tune with the latest tech and designed a system that meets our needs and doesn’t go beyond our means. A trusted advisor for all your residential needs!

Via Google

Absolute life savers! My kid just got moved in to a new home and called me up to see if I could work some magic and get someone out there to deal with some backing up drains in his basement right next to his bedroom. I knew Court is out learning new and innovative pipe lining products and services that his team can offer, so I gave the office a buzz. Conna was very professional, kind, careful, and considerate in my emergency situation. She was quickly able to get me on the schedule and had Chandler on his way up to my kid's home in Bountiful immediately. He arrived within 45 minutes of me booking the call which gave me enough time to jet up there from Sandy to make sure he was taken care of and comfortable with a stranger in his home. Chandler was awesome. Very thorough, thoughtful, courteous, and professional. He diagnosed and corrected the issue precisely and carefully while taking time to shoot the breeze and make sure my kid was comfortable, informed, and taken care of through the whole process. I owe you all big time. So incredibly grateful ❤️

Via Google

Great experience from start to finish. Chandler and Tyson got me set up nicely and Sulu and Thor came out and worked hard for the two day job. It was significantly less than the competitor bid! Polite guys and knew their stuff. I like supporting local businesses who treat their people right and I'm glad I've now got a plumbing company I can trust.

Via Google

Woke up Monday morning to a leaking water heater in my utility room. Gave Rare Breed a call and they had someone out there at 1pm. Chandler arrived and assessed the repair and we went with a new Rheem 50 gallon water heater with a new expansion tank and electric anodizing rod. Same day repair that took a few hours but we got it done and had hot water back on. We will be using Rare Breed again!

Via Google

Rare Breed Plumbing came to the rescue when we had a smelly bathroom drain that was driving us crazy. I called them because of all the great recommendations, and they absolutely lived up to the hype. They fixed the issue quickly and professionally, and the pricing was more than fair. I honestly would have gladly paid more for the level of service we received. Super friendly, professional, and easy to work with. Easy 5 stars! ⭐⭐⭐⭐⭐

Via Google