Rick Hartman Plumbing

I recently lost my husband of 61 years and as often happens immediately after a tragedy something breaks and you need help. Major water line. I called Rick Hartman plumbing and was able to quickly get an appointment. Very fair price. The service and kindness of Dan and Caelin was outstanding. They made a very difficult time much easier. I would highly recommend Rick Hartman Plumbing.

My original plumber bailed on my project to convert from a power vent gas water heater to a hybrid electric. Reached out to many plumbers and Rick Hartman came through. The original quote was $595 which I thought it was a great deal. I sent the pictures of the current set up and everything was ready to go. Then the technician came through and said it was more complicated and request to delay the project by 2-days. Then on the day, they requested another 2-days due to staffing. Also since it was more complicated, they wanted to change the pricing to labor hr + material. On the day of the work, the first technician showed up at 9 and the second technician 9:30. It was a two man job since the 65 gallon hybrid is heavy. So the final bill was ~$1000, 4.75 hours + ~$215 material. The physical work was done at 1:35 pm. I am not surprised by the invoice amount but did not get a list of material used. In short, if you have a simple water heater replacement at the flat rate, I think Rick is a great resource. Included pics of the draining pan and the piping. I supplied the expansion tank, pvc 3 inch cap and draining pan. The owner contact me and provided an updated material list and cost. Other than the traditional markup, the material cost is reasonable. After using the unit and the installation for a couple of days. The condenser tube was cut too short and does not reach the floor drain. No job is perfect.

We had a full repiping of our home. The company attended to pin hole leaks, promptly provided estimate and scheduled the work immediately on our acceptance of the bid. Before the work could be done, they immediately attended to a new leak, which took two techs, two hours, at no charge. The company did the job within the projected two days and promptly addressed punch list items. The workers were very polite and respectful. We are extremely pleased with the experience and would highly recommend them.